Operador de ingenieria
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Driver’s License
About this role
The Ritz-Carlton in Mexico City is seeking an Engineering Operator to handle the full range of maintenance and repair work that keeps a luxury hotel functioning smoothly. You'll respond to guest requests for repairs, perform preventive maintenance on equipment throughout the property, and troubleshoot issues across multiple systems—from plumbing and electrical to HVAC, kitchen equipment, and building controls. The role demands hands-on technical versatility: you might unclog a drain, replace light fixtures, paint interior spaces, repair landscaping systems, or adjust air handler schedules on any given day.
This position suits someone with a practical maintenance background and willingness to learn across disciplines. While a high school diploma and valid driver's license are required, prior experience in hotel engineering or general maintenance is preferred but not mandatory. You'll need basic computer skills, the ability to lift and carry up to 50 pounds regularly, and comfort working at heights and in various physical positions. Safety protocols—including Lockout/Tagout procedures—are central to the work.
Beyond technical duties, the role emphasizes service standards consistent with Ritz-Carlton expectations: you'll interact professionally with guests, maintain confidentiality, and collaborate effectively with other departments and shifts. This is a full-time, in-office position in Mexico City that combines technical problem-solving with the hospitality mindset the brand demands.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Operador de ingenieria postings in CDMX, and analyze any offer before you accept it.
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