Room Service Busser
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Provide professional, courteous and efficient presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
About this role
Working as a Room Service Busser at The Ritz-Carlton in San Francisco means supporting the hotel's food and beverage operations with attention to detail and guest service standards. You'll handle table setup and breakdown, manage dishware and equipment inspection, serve water and bread during meals, and maintain work areas to strict cleanliness standards. The role requires you to greet guests professionally, coordinate with stewarding staff, and complete closing procedures that include equipment maintenance, restocking, and facility lockdown.
This is a full-time, physically demanding position. You'll spend entire shifts on your feet, moving between dining areas, lifting items up to 50 pounds, and navigating stairs and service ramps. The job calls for fine motor skills, the ability to read small print, and comfort working in a fast-paced environment while adhering to health, safety, and security protocols. No prior experience is required—the company values reliability, professionalism, and a commitment to maintaining Ritz-Carlton standards.
The role suits someone detail-oriented who takes pride in cleanliness and presentation, communicates clearly with colleagues and guests, and can handle the physical demands of food service operations. If you're looking for entry-level hospitality work in a luxury hotel setting with clear procedures and professional expectations, this position offers that foundation.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Room Service Busser postings in San Francisco, and analyze any offer before you accept it.
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