Senior/ Room Attendant - The Singapore EDITION
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Singapore EDITION is hiring for a Senior/Room Attendant position focused on maintaining guest rooms and common areas to the high standards expected at a Ritz-Carlton property. The role involves the full cycle of housekeeping work: restocking supplies, changing linens, cleaning bathrooms and living spaces, and ensuring all room amenities and appliances are in working order. You'll also be responsible for promptly responding to guest requests, acknowledging arrivals warmly, and maintaining confidentiality and professional appearance throughout your shift.
This is physically demanding work that requires stamina to stand, walk, bend, and reach throughout an entire shift, plus the ability to move loaded housekeeping carts and lift items up to 25 pounds independently. You'll need to follow safety and security protocols carefully, report maintenance issues or hazards, and work collaboratively with your team to meet quality standards. The position welcomes candidates without prior housekeeping experience or formal education requirements, making it accessible to those starting in the hospitality sector.
If you're detail-oriented, physically capable of sustained activity, and comfortable working in a fast-paced luxury hotel environment where guest interaction and room presentation are equally important, this full-time in-office role at a prestigious property could be a solid fit.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Senior/ Room Attendant - The Singapore EDITION postings in your area, and analyze any offer before you accept it.
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