Spa Therapist
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Singapore spa, you would deliver a full range of therapeutic services including massage, body treatments, and hydrotherapy to guests. The role requires you to assess each guest's health history and contraindications before treatment, maintain meticulous hygiene standards for all equipment and spaces, and stay current with evolving spa techniques and modalities. You'll be on your feet frequently, handling physical demands like lifting items up to 10 pounds and performing detailed manual work requiring fine motor control.
Beyond the hands-on treatment work, the position involves significant guest interaction—welcoming clients, anticipating their needs, and checking in throughout services to ensure comfort and safety. You'll also manage the business side: scheduling appointments efficiently, promoting spa services and retail products, and handling any challenging guest situations according to company protocol. The role demands professionalism in appearance and communication, discretion with guest information, and adherence to all Marriott International policies.
To qualify, you'll need a current state or regional massage license and ideally at least one year of related spa or therapeutic experience. A technical or vocational qualification in your field is preferred. This is a full-time, in-office position suited to licensed therapists who combine strong technical skills with genuine hospitality instincts and the physical stamina the work requires.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Spa Therapist postings in your area, and analyze any offer before you accept it.
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