Seasonal Special Events Attendant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Provide customer service in the areas of operations for various exhibits and shows. Operate attraction/event by assisting guests to safely enjoy their experience. Sell tickets to attraction/event by providing accurate information in a suggestive selling manner. Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed. Operate cash register and POS system to sell tickets or merchandise. Responsible for cash bank and deposits following established cash control procedures. Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner. Direct guests to proper location with clear instructions.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested.
About this role
At The Ritz-Carlton's Nashville location, this seasonal part-time role centers on creating smooth, welcoming experiences during special events and exhibits. You'll work across multiple operational areas: greeting and directing guests, selling tickets and retail merchandise through suggestive selling techniques, operating the POS system, and handling cash management with proper controls. The position also involves answering guest inquiries by phone and in person, maintaining event displays, and ensuring safety throughout the guest experience.
The role suits someone comfortable with fast-paced customer interaction, basic point-of-sale and cash handling responsibilities, and the physical demands of standing for extended periods. You'll need to follow established procedures closely, maintain professional appearance and communication, and work collaboratively with your team to meet service standards. The ability to anticipate guest needs and handle multiple tasks—from directing people to processing transactions—is central to the work.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Seasonal Special Events Attendant postings in Nashville, and analyze any offer before you accept it.
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