Oficial de Limpieza de Áreas Públicas
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Ritz-Carlton's housekeeping operation in Solidaridad relies on public area attendants to maintain the property's cleanliness and guest-facing standards. This full-time, in-office role involves cleaning and inspecting restrooms, showers, glass surfaces, and floors throughout public and employee areas; emptying waste containers; dusting; and identifying maintenance issues that need reporting. You'll respond to guest requests and work requests from other departments, post safety signage when needed, and maintain equipment like lights. The work is physically demanding—you'll stand for full shifts, move between spaces of varying accessibility, climb ladders, and regularly lift and carry items up to 55 pounds, with assistance available for heavier loads.
The position requires no prior experience, education, or certifications. What matters is your ability to follow safety and company procedures carefully, communicate clearly with guests and colleagues, and take initiative in spotting problems before they escalate. You'll need to be detail-oriented about inspecting furniture and surfaces, reliable in responding promptly to requests, and comfortable working in a luxury hotel environment where appearance, professionalism, and guest acknowledgment are part of the standard. Physical capability to perform the full range of movements—reaching, bending, stooping, climbing, and navigating confined spaces—is essential to doing the job safely and effectively.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Oficial de Limpieza de Áreas Públicas postings in Solidaridad QROO, and analyze any offer before you accept it.
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