Parker-Valet
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid Driver’s License
About this role
At The Ritz-Carlton Mexico City, the Parker-Valet role centers on creating a seamless arrival and departure experience for guests while managing vehicle flow and property security. You'll welcome visitors, direct parking operations across the property, and maintain clear communication about amenities and local attractions. The position requires vigilance in monitoring parking areas for safety and security concerns, handling vehicle keys responsibly, and reporting any incidents or hazards to management.
This is a full-time, in-office position suited for someone with a valid driver's license, strong attention to detail, and genuine hospitality instincts. While no prior valet or parking experience is required, you'll need comfort with extended periods of standing and walking, the ability to lift items up to 10 pounds, and professional communication skills in a high-touch luxury environment. The role demands reliability in following company procedures, discretion with guest information, and the flexibility to support team goals and respond to supervisor requests.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Parker-Valet postings in CDMX, and analyze any offer before you accept it.
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