Capitán (a) de Alimentos y Bebidas
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Nayarit property, the Capitán de Alimentos y Bebidas oversees the execution of food and beverage service across banquet functions and dining venues. You'll coordinate between front-of-house and kitchen operations, managing everything from table setup and presentation standards to guest communication and billing. This means inspecting china, glassware, and silverware before service, relaying dietary restrictions and special requests to chefs, ensuring centerpieces meet brand standards, and checking in with guests throughout events to confirm satisfaction. You'll also handle the financial side—totaling charges and presenting checks to group contacts.
The role demands strong organizational skills and the ability to manage multiple priorities simultaneously while maintaining Ritz-Carlton service standards. You'll need at least two years of related food and beverage experience and one year in a supervisory capacity, ideally a high school diploma or equivalent. Physical demands include standing for extended periods, lifting up to 25 pounds, and moving throughout banquet and restaurant spaces. Beyond operations, you're responsible for upholding company policies, safety protocols, and maintaining professional appearance and confidentiality.
This is a full-time, in-office position suited to someone who thrives in a structured luxury hospitality environment and has proven experience leading small teams while managing detailed service requirements.
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Pay for this role
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