Surtidor MiniBar
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Facilitate positive guest experiences with the in-room honor bar. Inventory honor bar, in-room accessories and promotional materials and replace if required. Maintain the cleanliness and appearance of each honor bar. Utilize software and hand held devices to record sales and take inventory, as appropriate. Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations. Prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory. Respond to requests from guests. Communicate any issues regarding the honor bar operation with hotel management.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals. Speak with others using clear and professional language. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Nayarit property, the Surtidor MiniBar role centers on maintaining and restocking the in-room honor bars that guests use during their stays. You'll manage inventory across multiple rooms, using handheld devices to track stock levels and sales, ensure products haven't expired, and keep each bar clean and well-stocked. The work involves preparing restocking carts, moving between floors, and responding to guest requests or issues that arise with the honor bar service.
This is a full-time, in-office position that requires physical stamina—you'll be on your feet for extended periods, regularly lifting items up to 25 pounds, moving through service areas and stairs, and working in confined spaces. The role calls for attention to detail, basic inventory management skills, and the ability to communicate clearly with both guests and hotel management. A high school diploma or equivalent is preferred, though no prior hospitality experience is required.
The position suits someone comfortable with hands-on, repetitive work in a luxury hotel environment who takes pride in maintaining standards and supporting the guest experience in a behind-the-scenes capacity.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Surtidor MiniBar postings in Nayarit NAY, and analyze any offer before you accept it.
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