Parker-Valet
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid Driver’s License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton in Mexico City, the Parker-Valet role centers on creating a seamless arrival and departure experience for guests while managing vehicle flow and parking operations. You'll greet guests at the entrance, direct vehicles including guest cars, taxis, limousines, and buses to appropriate parking areas, and ensure the property's traffic patterns remain smooth and organized. Beyond parking logistics, you'll provide guests with directions, information about hotel amenities and local attractions, and assist those with accessibility needs—all while maintaining the professional service standards Ritz-Carlton is known for.
The position requires strong attention to safety and security. You'll monitor parking areas for hazards, unauthorized access, or vehicle concerns, report issues to management, and help maintain the cleanliness and integrity of these spaces. Vehicle key management and communicating parking procedures to guests are core responsibilities. The role demands physical stamina—you'll be on your feet for extended periods—and a valid driver's license is required.
This is an in-office, full-time position suited to someone with a high school diploma or equivalent and a genuine interest in hospitality. No prior valet or supervisory experience is necessary. Success here depends on clear communication, reliability, the ability to anticipate guest needs, and a commitment to the safety and security protocols that protect both guests and company assets.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Parker-Valet postings in Ciudad de Mejico (Mexico City) CDMX, and analyze any offer before you accept it.
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