Mesero(a) de banquetes
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Working as a banquet server at The Ritz-Carlton in Mexico City means orchestrating the details that make high-end events seamless. You'll set up and maintain stations, tables, and service carts according to specific event orders, clear courses with precision, and keep buffets and presentation areas fresh throughout service. The role requires close coordination with the kitchen on dietary needs, allergies, and special requests, plus responsiveness to last-minute guest arrangements that define luxury hospitality.
The position is physically demanding—you'll be on your feet for full shifts, moving between 50 and 75 pounds regularly, navigating stairs and service ramps, and managing fine details like tableware presentation and table crumbing. You'll also represent the Ritz-Carlton brand through professional appearance, courteous guest interaction, and adherence to safety and company standards. While the job welcomes candidates with minimal or no prior experience, comfort with high-paced, detail-oriented work in a formal setting is essential.
This is a full-time, in-office role suited to someone organized, physically capable, and committed to the standards of fine dining service. A high school diploma is preferred but not required, and you'll receive training in company procedures and safety protocols.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Mesero(a) de banquetes postings in CDMX, and analyze any offer before you accept it.
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