Host/Hostess
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Nayarit property, this full-time host/hostess role centers on creating the first and lasting impression for dining guests. You'll greet parties, seat them thoughtfully, and guide them through the dining experience—managing table arrangements, verifying place settings meet standards, and ensuring menus are current and pristine. The work involves constant movement through dining rooms, monitoring guest comfort and safety, and maintaining immaculate work areas throughout service.
The position calls for someone detail-oriented and service-minded who can stand for extended periods, handle light physical tasks, and communicate clearly and professionally with both guests and colleagues. You'll need to uphold Ritz-Carlton standards around appearance, confidentiality, and safety protocols, and be willing to support your team toward shared goals. A high school diploma or equivalent is preferred; no prior hospitality experience is required, making this a viable entry point into fine dining service.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Host/Hostess postings in Nayarit NAY, and analyze any offer before you accept it.
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