Senior Account Manager | Retirement Plan Administrator
CBIZ
Salary undisclosed
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Description
Essential Functions and Primary Duties
- Primary contact for a specified block of business and is responsible for the overall client satisfaction on the assigned business
- Perform all required Compliance Testing and related items
- Reconciles assets, prepare Form 5500 and all schedules
- Preparation of necessary allocations for Employer contributions and calculations such as required minimum distributions and Qualified Domestic Relations Orders
- Respond to Plan sponsors in a professional and timely manner concerning issues or questions
- Promote client retention and identify opportunities to build existing relationships through timely service quality
- Resolve complex situations or requests
- Achieve service goals established by department
- Additional responsibilities as assigned
Preferred Qualifications
- Bachelor’s degree in Accounting, Finance, Business, or related field
- 5+ years of retirement plan administration or compliance experience
- Strong background in compliance testing, Form 5500 preparation, allocations, and asset reconciliation
- Working knowledge of ERISA and IRS/DOL regulations related to retirement plan administration
- Experience reviewing or auditing the work of others for accuracy and compliance
- Familiarity with FT William software used for 5500 and compliance
- Proficiency with retirement plan administration systems and Microsoft Excel
- QKA, QPA ASPPA credentials, or progress toward certification
Qualifications
Minimum Qualifications
- High School Diploma or GED
- At least five years of professional, retirement plan administration, and compliance experience
- Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
- Possesses expert knowledge of pertinent laws, regulations, and professional standards
- Expert use of applicable technology
- Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
- Experience performing work that requires initiative and leadership skills
- Experience in coaching and teaching others
- Qualified Pension Administrator (QPA), Qualified 401(K) Administrator (QKA)
- Ability to anticipate and elicit customer needs
- Ability to self-learn and develop business and technical knowledge quickly
- Motivated team player with demonstrated interpersonal skills
- Comfortable working with quick turnaround times and deadlines
- Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization
- Ability to travel as necessary
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Benefits
- 401(k)
About this role
CBIZ is seeking a Senior Account Manager to oversee retirement plan administration for a designated portfolio of clients in their Philadelphia office. You would serve as the primary point of contact for plan sponsors, managing the full scope of compliance and administrative work—including compliance testing, Form 5500 preparation, asset reconciliation, contribution allocations, and required minimum distribution calculations. The role demands both technical expertise and strong client relationship skills, with responsibility for resolving complex requests, maintaining service standards, and identifying opportunities to deepen client relationships.
This position requires at least five years of hands-on retirement plan administration and compliance experience, ideally with a background in accounting or finance. You should have solid working knowledge of ERISA and IRS/DOL regulations, proficiency with retirement plan administration systems and Excel, and ideally hold or be pursuing QPA or QKA credentials. Familiarity with FT William software is preferred. Beyond technical competence, the role calls for someone who can communicate effectively across organizational levels, work under tight deadlines, and take initiative in coaching others and anticipating client needs.
You'd be joining a large national professional services firm with deep expertise across accounting, tax, advisory, and benefits. The in-office position in Philadelphia offers stability within an established organization committed to professional development and career growth.
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Pay for this role
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