Health & Benefits Client Service Team, Senior Director
Acturhire
CA$140,000 - CA$190,000 / year
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Description
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Qualifications
• 10+ years’ experience and demonstrated success leading complex client relationships and managing large group benefits programs in a consulting or brokerage environment
• Proven track record of creating, managing and expanding strategic client relationships
• An executive presence with polished and well-developed communication skills
• Ability to influence and collaborate with all levels of an organization
• Strong knowledge of Canadian insurers and vendors
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Demonstrated ability to represent WTW in market-facing opportunities
• Life and Health license required within 180 days of joining
• Availability to travel on an as-needed basis
• Relevant experience and/or university degree
• CEBS designation, or health and welfare actuarial or underwriting training is an asset
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified
Compensation
The base salary compensation range being offered for this role is $140,000 - $190,000 CAD.
This role is also eligible for an annual short-term incentive bonus, and performance-based recognition awards.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets
About this role
Leading a senior client service function at WTW's Toronto office, this role oversees complex group benefits relationships and programs within the Canadian market. You would be responsible for building and expanding strategic client partnerships while managing large accounts in a consulting environment, requiring both the relationship management acumen and technical depth that comes from 10+ years in benefits brokerage or consulting. The position demands strong executive presence, cross-organizational influence, and polished communication skills—you'll represent WTW in client-facing situations and collaborate across all levels internally.
The ideal candidate brings proven success managing sophisticated client relationships, solid knowledge of Canadian insurers and vendors, and strong technical proficiency in Excel and PowerPoint. A Life and Health license is required within your first six months; CEBS designation or actuarial or underwriting training in health and welfare is valued. You'll work hybrid from Toronto with occasional travel as needed, earning a base salary of $140,000–$190,000 CAD plus eligibility for short-term incentive bonuses and performance recognition. Note that visa sponsorship is not available for this role.
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Pay for this role
$140,000 to $190,000 per year
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