Software Engineer II - Data Platform
Five9
Salary not disclosed
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Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To complement our rapid growth, we are actively looking for a Software Engineer – Data Platform with experience working on Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it's built, deployed, tested and managed.
Key Responsibilities:
- Contribute to the next generation of Five9’s modern SaaS platform and applications, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
- You will play a critical role in developing a highly-available, highly-scalable and reliable infrastructure for microservices.
- You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
- Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
- Dive deep into the software stack to troubleshoot and provide production support as needed.
- Work with a team of peers, share a passion for what they’re creating and pull your own weight.
Requirements:
- 3+ years of software development experience as part of a Java development team using Spring Boot.
- 1+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud.
- Experience with designing and building highly available and scalable applications in GCP.
- Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL.
- Experience and hands on skills with Docker, Kubernetes.
- Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform.
- Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security.
- Bachelor's degree in an engineering field.
- An advanced degree in an engineering or a business discipline is highly desirable.
Workplace location: This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia. Candidates who reside within those municipalities would be required to work in-office 3 days a week.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Benefits
- health insurance
- life insurance
About this role
Five9 is seeking a Software Engineer II to help build the cloud infrastructure powering their contact center platform. You'd be working on highly available, scalable microservices running on Google Cloud Platform, contributing to both new platform capabilities and the modernization of existing systems. The role involves hands-on work across the GCP stack—Big Query, Kubernetes, Cloud Functions, and related services—alongside troubleshooting production issues and collaborating with a team committed to continuous delivery.
The position requires at least three years of Java and Spring Boot development experience, with a minimum of one year working in cloud environments. You'll need solid practical skills with GCP products, Docker, and Kubernetes, plus a strong grasp of distributed systems, networking, and cloud design trade-offs. A bachelor's degree in engineering is required; an advanced degree is preferred.
Based in Porto, the role is hybrid for local candidates (three days in-office weekly) and fully remote for those outside the region. Five9 offers share bonuses, flexible benefits, meal allowance, medical and life insurance, and 25 days of annual leave plus public holidays.
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