Build your career as a Sr. Technical Estimator and Project Manager
Oldcastle BuildingEnvelope
Salary undisclosed
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Description
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You'll Get to Do
The Sr. Technical Estimator and Project Manager, customer-focused professional responsible for processing sales and ensuring customer satisfaction. This role serves as the primary contact for a select group of customers, fostering account growth and satisfaction. You will act as a liaison between customers and CRL’s internal departments, ensuring customer needs are met.
Job Responsibilities
Customer experience
- Deliver world-class customer service, managing order management, quote turnaround, and inquiry response times.
- Listen to customer needs, demonstrate empathy, and provide troubleshooting assistance.
- Document customer interactions in ERP and maintain effective communication.
- Provide accurate quotations and meet SLA for quote turnaround.
- Follow up with customers to maintain and establish account assignments
Technical competency
- Possess high-level technical knowledge of products, services, and procedures.
- Understand bid requests through specifications/drawings and product compatibility.
- Stay updated with new product launches and adhere to outlined procedures.
- Serve as a subject matter expert (SME) in your product group.
Cross functional interaction
- Communicate effectively on behalf of customers and provide valuable feedback.
- Support the sales team in achieving sales targets and KPIs.
- Demonstrate a closing ratio greater than 30% on all quotes.
What We are Looking For
- High School diploma or equivalent; Associate degree preferred.
- Ability to work at a fast pace and manage inquiries and follow-up tasks.
- Knowledge of pricing, margins, and negotiating skills.
- Understanding of glass systems and effective navigation of CRL’s website and business software.
- Excellent customer service skills, critical thinking, and independent problem-solving abilities.
What OBE Offers You
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
Benefits
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
About this role
Oldcastle BuildingEnvelope is seeking a Sr. Technical Estimator and Project Manager in Dallas to serve as the primary contact for key customer accounts. You'll manage the full lifecycle of customer interactions—from processing quotes and orders to troubleshooting issues and ensuring satisfaction. This is a customer-facing role that requires you to act as a bridge between clients and internal departments, staying responsive to inquiries while maintaining strong SLA performance on quote turnaround.
The position demands solid technical knowledge of glass systems and architectural products, along with the ability to read specifications and drawings to provide accurate quotations. You'll be expected to develop expertise in your product group, stay current with new launches, and support the sales team in hitting targets—including maintaining a closing ratio above 30% on quotes. Success here means balancing detailed technical competency with strong communication and negotiation skills.
You'll need at least a high school diploma (associate degree preferred) and experience with pricing, margins, and customer service in a fast-paced environment. The role is full-time and in-office in Dallas. OBE offers competitive benefits, PTO with floating holidays, and a pay-for-performance structure with potential for annual raises and bonuses.
How this employer is doing
solid
- H1B: Sponsors Visas
- Expanding
- Sponsors Visas
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Build your career as a Sr. Technical Estimator and Project Manager postings in Dallas, and analyze any offer before you accept it.
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