Leasing Consultant
Gates Hudson & Associates
$23 - $25 / hour
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Description
Gates Hudson, a full-service property management company, is seeking a Leasing Consultant to join one of our residential communities. This role is ideal for someone who is customer-focused, detail-oriented, and energized by sales and relationship-building. If you enjoy helping people find their next home while contributing to a high-performing onsite team, we encourage you to apply.
What You'll Do
Leasing & Sales
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Greet and tour prospective residents, qualify needs, and professionally present the community and available apartments
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Highlight apartment features, amenities, and benefits to support leasing goals
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Proactively manage leads, document tours, and complete leasing paperwork accurately and timely
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Review notices to vacate and make every reasonable effort to retain residents
Customer Service & Resident Relations
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Answer incoming phone calls and in-person inquiries from prospects and residents
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Address resident questions, concerns, and service requests in a timely and professional manner
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Follow up with residents on completed maintenance requests to ensure satisfaction
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Maintain a positive, service-oriented attitude and promote goodwill among residents, coworkers, vendors, and contractors
Property Presentation & Operations
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Ensure the leasing office, tour routes, common areas, amenities, and model units are clean, organized, and tour-ready
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Walk vacant and rent-ready units to confirm availability and presentation standards
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Conduct move-in and move-out inspections with residents
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Consistently implement and uphold community policies and procedures
Marketing & Community Engagement
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Stay informed on local market conditions and trends
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Share ideas with the Property Manager to improve marketing efforts and resident satisfaction
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Assist with planning and hosting resident events as directed
Schedule Expectations
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Weekend availability is required, as most prospect tours occur on weekends
What We're Looking For
Required
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High school diploma or equivalent
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Excellent verbal and written communication skills
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Ability to build rapport quickly with prospects and residents
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Strong customer service mindset with attention to detail
Preferred
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Two or more years of leasing experience
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Previous customer service, sales, or hospitality experience
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Self-motivated, goal-oriented, and able to work effectively in a team environment
About this role
Gates Hudson is hiring a Leasing Consultant for one of its residential communities in Washington, DC. You'll be the primary point of contact for prospective residents, conducting apartment tours, qualifying their needs, and closing leases. The role also involves managing leads, handling inquiries from both prospects and current residents, addressing maintenance concerns, and ensuring the leasing office and model units stay tour-ready. You'll work closely with the Property Manager on retention efforts, community events, and marketing initiatives.
This position requires strong communication skills, a customer-focused mindset, and comfort with sales and relationship-building. While a high school diploma is the baseline requirement, the company prefers candidates with two or more years of leasing experience or a background in customer service, sales, or hospitality. You should be detail-oriented, self-motivated, and able to work as part of an onsite team. Weekend availability is essential, as most prospect tours happen on Saturdays and Sundays.
The role is full-time, in-office, and based in Washington, DC, with a salary range of $23–$25 per hour. This would suit someone looking to build or advance a career in property management and leasing, particularly if you thrive in a fast-paced environment where you're regularly meeting new people and driving business results.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$23 to $25 per hour
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