Showroom/Counter Parts Sales
D.H. Pace Company, Inc.
Salary undisclosed
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Description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible for representing the company in a professional manner, counter parts sales, and troubleshooting. Standard work hours Monday-Friday 8:00am-5:00pm. Commission opportunity!
What You'll Do
- Represent the company in a professional manner with good customer service and verbal communication skills
- Communicate with customer, supervisor or other office personnel in an effective and timely manner
- Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identifying the type of call, type of problem, and then schedule the service appointment assuring the customer's timing preference is met for a specific day and time of day
- Review, receive, and process parts deliveries and technician parts picklists
- Troubleshoot and walk customers through remote-control set up
- Provide details about various doors in the showroom for customers
- Utilize a gas cutting torch and other hand tools to cut springs/cables
- Other duties as assigned
What You Bring
- High School Diploma or equivalent required
- Ability to multi-task and work efficiently in a fast-paced work environment
- Detailed oriented team player with good interpersonal skills
- Computer proficient
- Must be able to lift over 20 lbs
- Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch
#PaceID1
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
Benefits
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
About this role
This contract position with Overhead Door Company of St. Louis combines customer-facing sales and administrative work in a showroom and counter environment. You'll handle incoming service and sales calls, schedule appointments, process parts orders, provide product information to customers, and troubleshoot remote-control systems. The role also includes hands-on tasks like using a gas cutting torch to cut springs and cables, and managing parts deliveries and technician picklists. Standard hours are Monday through Friday, 8am to 5pm, with a commission opportunity available.
The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced setting. You'll need strong verbal communication and customer service skills, computer proficiency, the ability to lift over 20 pounds, and comfort using hand tools including a gas cutting torch. A high school diploma or equivalent is required. This role reports to staff, department, and management, requiring you to communicate effectively across the organization.
DH Pace offers solid benefits including medical, dental, and vision coverage from your first full month, paid time off, paid holidays, company-paid life and disability insurance, a 401(k) with employer match, and employee discounts. The company is a billion-dollar family-owned distributor of commercial and residential door and security products with over 60 offices nationwide, celebrating its 100th anniversary in 2026.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Showroom/Counter Parts Sales postings in St. Louis, and analyze any offer before you accept it.
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