Microsoft Windows Field Deployment Technician
MKS2 Technologies
Salary undisclosed
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Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Microsoft Windows Field Deployment Technician
Pay rate: $45,000 - $48,000 annually with full benefits
As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA’s EHR deployment and training project. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed.
You Have:
- Minimum of 1-year experience in imaging and installing computer equipment
- Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
- Must have personal transportation available during work hours
- Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
- Will frequently need to be able to push carts carrying equipment
- Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
- Experience with conducting routine system administration tasks and logging data in system admin logs
- Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
- Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service
- HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor’s degree in IT, CS, EE, IS and 1 year of experience
Nice If You Have:
- Experience with the ServiceNow ticketing system a plus
- Experience with the VA
- Public Trust clearance
- Experience with Microsoft Windows desktop deployments
- Experience as IT helpdesk Tier 1 or 2
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About this role
MKS2 Technologies is seeking a Microsoft Windows Field Deployment Technician to support the VA's Electronic Health Records deployment and training initiative at Veterans' Administration Medical Centers and offsite training locations in the Portland area. This is a hands-on role where you'll deploy, image, and configure IT equipment—including PCs, laptops, docking stations, monitors, printers, and network connections—across multiple VA campus buildings and training sites. You'll be responsible for the full lifecycle of equipment setup: unboxing, installing, configuring, and re-packaging hardware for shipment, as well as verifying systems have current VA imaging, security compliance, and proper network connectivity.
The position requires at least one year of direct experience with computer imaging and deployment, plus a solid foundation in hardware and software troubleshooting, system administration, and break-fix support. You'll need to be physically capable of moving and installing equipment weighing up to 50 pounds, traversing campus buildings frequently, and working in confined spaces like server closets. Personal transportation is required, and you should be comfortable working independently while maintaining strong customer service standards. A high school diploma or GED plus eight years of professional experience, or a bachelor's degree in IT or a related field plus one year of deployment experience, meets the educational requirement.
This full-time, in-office position offers a salary of $45,000 to $48,000 annually with full benefits. Work hours are primarily daytime, though evening and occasional weekend hours may be needed, and travel to other sites outside the metro area is possible. Experience with ServiceNow ticketing, VA Public Trust clearance, and IT helpdesk support are valued but not required.
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