Case Manager in Training
Morgan & Morgan, P.A.
$20 / hour
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Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.
The compensation for this role is $20/hour with upward mobility.
Responsibilities
- Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
- Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
- Support demand preparation by gathering and organizing case documents electronically
- Handle certified mail processing and support digital document
- Perform general administrative tasks including typing, operating office equipment, and sorting
- Support electronic file management while building knowledge of case phases and documentation best practices
- Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
- Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
- Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
- Assist with other related duties to gain broader experience and contribute to case progress and team efficiency
Qualifications
- High school diploma or GED
- 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
- Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
- Strong written and verbal communication skills, including good presentation skills
- Willingness to learn and work with multiple employees within our organization
- Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm
#LI-SC1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Benefits
- dental insurance
- 401(k)
- paid time off
- professional development
About this role
Morgan & Morgan's Case Manager in Training role offers a structured entry point into personal injury law firm operations. You'll work as a floater across multiple attorneys and case managers, handling core administrative and case support tasks—organizing client files, processing records requests, managing certified mail, preparing demand letters, and maintaining electronic file systems. The position is explicitly designed as a training ground for advancement into a Case Manager role, with mentorship from experienced staff to build your understanding of case phases, negotiation, and settlement practices.
The role calls for a high school diploma and ideally one to two years in administrative support, insurance adjustment, or legal department work. You'll need strong organizational skills, attention to detail, proficiency with Microsoft Office and legal databases, and the ability to manage competing priorities across multiple caseloads of 100+ cases. The position is full-time, in-office in Louisville, Kentucky, at $20 per hour with stated upward mobility. Full-time employees receive medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
This position suits someone seeking hands-on legal industry experience with clear advancement potential, who's comfortable with varied administrative work and learning from different attorneys and case managers simultaneously.
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Pay for this role
$20 per hour
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