Leasing Specialist - Full - Time
Redstone Residential
$18 / hour
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Description
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Full-Time, Non-Exempt
COMPENSATION: $18.00 Per Hour, with the ability to earn performance bonuses
BENEFITS:
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals. This role requires the individual to live onsite.
KEY DUTIES & RESPONSIBILITIES:
- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
- 1-2 years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software or familiarity with PM software is a plus
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Benefits
- dental insurance
- 401(k)
- paid time off
- parental leave
- disability insurance
About this role
Redstone Residential, one of the largest third-party student housing operators in the U.S., is hiring a Leasing Specialist for their Chicago property. You'll handle day-to-day leasing and administrative work—assisting residents and prospects with rent payments, ledger questions, and community inquiries while working toward team leasing goals. The role sits at the intersection of customer service and sales, requiring you to stay organized, communicate clearly, and maintain composure during busy periods. Note that this position requires you to live onsite at the community.
The ideal candidate has one to two years of customer service or sales experience and strong communication skills. Familiarity with property management software like Entrata is a plus but not required. You'll need solid computer skills, a high school diploma, and a genuine commitment to service—this is a team-oriented environment where your ability to collaborate and stay calm under pressure matters as much as your technical abilities.
At $18 per hour with performance bonuses, the role includes comprehensive benefits: health, vision, and dental insurance; 15 days of PTO plus 10 paid holidays; 401(k) matching up to 6%; paid parental leave; and access to a continued education program. This is a full-time, non-exempt position suited to someone early in their career or looking to build experience in residential property management within a growing company.
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Pay for this role
$18 per hour
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