Account Manager
Arvor Insurance
$20 - $25 / hour
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Description
Account Manager
Why This Role Matters
How You'll Make an Impact
- Build comprehensive and accurate risk profiles that help protect client assets and support long-term coverage strategies.
- Partner with producers on presentations, policy delivery, and renewal discussions to strengthen client relationships and retention.
- Manage day-to-day servicing needs for personal lines accounts, including policy changes, billing inquiries, claims assistance, applications, and quoting.
- Develop and maintain strong relationships with carriers and underwriters to support effective placement and service outcomes.
- Review and renew existing coverages to help ensure clients maintain appropriate protection as their needs evolve.
- Issue certificates, binders, and evidence of property documentation accurately and efficiently.
- Maintain detailed and accurate policy records within the agency management system.
- Support the overall client experience by proactively addressing questions, coverage concerns, and service requests.
Who You Are
- You are relationship-driven and enjoy building trust with clients, carriers, and colleagues.
- You communicate clearly and professionally, both verbally and in writing.
- You are organized, detail-oriented, and able to manage multiple priorities effectively.
- You approach challenges with curiosity and creative problem-solving skills.
- You take ownership of your work and follow through on commitments.
- You thrive in a collaborative team environment while remaining capable of working independently.
- You are committed to continuous learning and professional growth within the insurance industry.
What You Bring
Day One:
- Experience supporting personal lines insurance accounts in an agency environment.
- Strong customer service and relationship management skills.
- Excellent verbal and written communication abilities.
- Proficiency with Microsoft Office Suite and related business software.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks while maintaining accuracy and responsiveness.
- Property & Casualty (P&C) insurance license, or the ability and willingness to obtain one.
Valuable Additions:
- Experience working directly with underwriters and insurance carriers.
- Knowledge of personal lines insurance coverages and policy servicing processes.
- Experience handling certificates, binders, renewals, claims support, and policy changes.
- Familiarity with agency management systems and insurance databases.
- Prior experience supporting both commercial and personal lines clients.
- Industry designations or ongoing professional development within insurance.
Real Benefits for Real Life
- Multiple medical plan options, with preventive care covered at 100%
- Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
- Employer-paid short-term and long-term disability coverage
- Paid parental leave
- Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
- Competitive 401(k) company match to help you build your financial future
- Comprehensive dental and vision coverage
- Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
About Western Agency
Western Agency is the largest independent property and casualty (P&C) insurance agency in the North Dakota and South Dakota region. Founded in 1976, Western has 10 offices offering insurance coverage and providing risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitational and others. Western Agency Inc is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 24th largest broker in the U.S. as of December 2024.
Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.
Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- stock options
- parental leave
- professional development
- sick leave
About this role
Arvor Insurance is seeking an Account Manager to join Western Agency's team in Minot, North Dakota, serving personal lines insurance clients. You'll handle the day-to-day servicing that keeps policies running smoothly—managing policy changes, billing inquiries, claims assistance, and renewals while maintaining accurate records in the agency management system. This is hands-on work that directly affects how well clients stay protected as their circumstances change.
The role sits at the intersection of client service and carrier relationships. You'll partner with producers on presentations and renewal discussions, build risk profiles that inform long-term coverage strategies, and serve as a trusted point of contact for clients navigating their insurance needs. Success requires strong organizational skills, clear communication, and genuine comfort managing multiple priorities without losing accuracy. A P&C license is required or you must be willing to obtain one.
This position suits someone with prior experience supporting personal lines accounts in an agency setting who values relationship-building and problem-solving over routine transaction work. The salary range is $20,000–$25,000 annually. Arvor offers competitive benefits including multiple medical plans with preventive care covered at 100%, paid parental leave, personalized PTO, employer-paid disability coverage, and a 401(k) match, along with mental health support and a healthcare concierge service.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
$20 to $25 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
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