Home Care Client Services Manager
BAYADA Home Health Care
Salary undisclosed
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Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Tampa, FL Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Bachelor degree is required
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why you'll love BAYADA:
- Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
- Impactful Work- Make a meaningful impact in the Tampa Community!
- Weekly Pay- Consistent weekly paychecks to keep your finances on track.
- Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
- Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
- Career Growth- Advancement opportunities to help you grow in your career.
- Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Benefits
- health insurance
- parental leave
About this role
BAYADA Home Health Care's Tampa office is hiring a Client Services Manager to oversee client coordination, scheduling, and relationship management within their assistive care division. The role combines operational oversight with direct client engagement—you'll manage your own caseload while handling emergent scheduling issues, building relationships with clients and referral sources, and working alongside Clinical Managers to support field staff. The position requires balancing growth (expanding your caseload) with fiscal responsibility (monitoring metrics and resource allocation).
The ideal candidate holds a bachelor's degree and brings prior medical office or home care experience, ideally with some supervisory background. You'll need strong computer proficiency, particularly with electronic medical records systems, and the communication skills to coordinate across clients, families, payors, and internal teams. This is a full-time, in-office role in Tampa with standard Monday-Friday hours (8:30 AM–5:00 PM), weekly pay, and comprehensive benefits including medical, dental, and vision coverage. BAYADA is a nonprofit, so employees may qualify for Public Service Loan Forgiveness if carrying federal student debt.
How this employer is doing
caution
- Legal Issue
- Leadership Change
In the news
Bayada Home Health Care’s new CEO Bryony Winn wants to provide higher levels of care at home, Inquirer.com
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Home Care Client Services Manager postings in Tampa, and analyze any offer before you accept it.
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