Seasonal Store Advisor, Abbot Kinney
On
Salary undisclosed
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Description
In short:
As the Store Advisor, you will be the brand ambassador and primary creator of our premium, individualized fan experience in-store. You will master the fundamentals of our Cloud CX Premium service model focused on a detail-oriented approach to make every guest feel genuinely welcomed.
Reporting to the Store Leader on the Retail team, you will support the retail function by demonstrating a high-level of excellence through service with authenticity. Your contribution ensures our premium service standards drive brand loyalty and honors our mission to ignite the human spirit through movement.
Your Mission:
- Deliver a premium, individualized fan experience by mastering our Cloud CX philosophy and executing the 5 Steps of Service to drive long-term brand loyalty
- Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey
- Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management to reflect On’s global positioning
- Support On’s unique market position through community engagement and collaborative teamwork, ensuring clear communication to start and finish every shift together
Your Story:
- You bring 1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority
- You possess a growth mindset and a passion for learning, with a proven ability to remain resilient and coachable when learning new products or processes
- You are highly reliable and accountable, with a record of consistent performance and strict adherence to retail standard operating procedures
- You demonstrate strong communication skills and a team-first spirit, ensuring collective goals are met through active engagement and asking clarifying questions
- You approach every task with a meticulous eye for detail, recognizing that premium retail success is found in the quality of execution and personal presentation
- Ability to work night shifts, weekends and some holidays
Your Team
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence.
About this role
On's Abbot Kinney store is looking for a Seasonal Store Advisor who will serve as the primary point of contact for creating a premium in-store experience. You'll work within their Cloud CX service model, guiding guests through personalized product education, elevated try-on experiences, and thoughtful problem-solving to build long-term brand loyalty. The role requires mastery of On's five-step service philosophy and demands meticulous execution—from visual merchandising and inventory accuracy to the personal presentation you bring to every shift.
This is a full-time, in-office position reporting to the Store Leader. You'll balance guest-facing service with operational responsibilities, including community engagement that reinforces On's market position. The role calls for someone with at least one year of retail, hospitality, or customer-facing experience who is reliable, detail-oriented, and genuinely coachable. You'll need to be flexible with scheduling, including night shifts, weekends, and occasional holidays. Success here depends on authentic communication, a collaborative mindset, and the resilience to learn new products and processes while maintaining premium standards consistently.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Seasonal Store Advisor, Abbot Kinney postings in Los Angeles, and analyze any offer before you accept it.
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