Casual Sales Specialist, Melbourne (New Showroom Launch)
Castlery
Salary undisclosed
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Description
We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Melbourne Showroom team to help shape the future of living—one thoughtful detail at a time.
Retail at Castlery is where design, service, and experience meet — giving customers a space to explore, connect, and discover the perfect pieces for their homes.
What you'll do:
- Engage and build trust with our customers to create lasting relationships that support their current and future needs.
- Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
- Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.
- Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
- Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
- Contribute to the operational and visual requirements of running a showroom.
What you'll need to succeed:
- Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.
- Open to a culture of continuous feedback, learning and professional development.
- Commitment to quality with exceptional attention to detail.
- An interest in furniture, styling and design trends, with retail or career experience in related industries.
- Active listener and effective communicator (verbal and written).
- Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action
Required Availability:
- Weekends and Public Holidays
Job Information
- Location: Richmond VIC 3121, Australia
- Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success
Built for Real Life, Designed for What’s Next
At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
Benefits
- professional development
About this role
Castlery is opening a new showroom in Melbourne and seeking a Sales Specialist to be part of that launch. You'll work in-office in Richmond, engaging customers both in person and digitally to help them discover furniture and design solutions that fit their lives. The role combines relationship-building with product knowledge—you'll explain how Castlery makes luxury accessible through design and materials, recommend interior styling services, and contribute to the showroom's day-to-day operations and visual presentation.
Success in this position requires genuine interest in furniture, design, and retail. You'll need strong communication skills, attention to detail, and the ability to listen actively and adapt to a fast-paced, customer-focused environment. The company values teamwork, continuous learning, and ownership, so you should be open to feedback and willing to develop professionally. You'll also collaborate with teams across the showroom and Castlery's Singapore head office to share customer insights.
This is a full-time casual role with weekend and public holiday availability required. Compensation includes a base component plus commission tied to your performance and store results, offering the chance to directly influence your earnings. If you have retail or related industry experience and align with Castlery's customer-centric approach, this launch presents an opportunity to shape the early culture and success of a new location.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Casual Sales Specialist, Melbourne (New Showroom Launch) postings in Melbourne Victoria, and analyze any offer before you accept it.
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