Associate Services Architect
Tenable, Inc.
$65,000 - $87,000 / year
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Associate Services Architect is a content-focused role responsible for creating, updating, and maintaining technical content for the Professional Services Portfolio. This role blends technical aptitude with content development and communication skills, working under the mentorship of a Senior Services Architect or Manager to design, draft, and update consulting service offerings, training content, and enablement material.
This position is specifically scoped around portfolio maintenance: keeping existing courses, labs, and collateral current as products evolve, and absorbing update-tier and Tier-1 support work so that Senior Services Architects can focus their time on strategic development and net-new offerings. The role receives structured intake and mentoring support from their manager and works closely with the broader Services Architecture team.
Your Opportunity:
Content Creation & Maintenance:
- Content Updates: Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events.
- Maintenance Backlog: Own update-tier fixes and content refreshes for existing courses and labs, keeping material current as Tenable products evolve.
- Collateral Support: Create collateral for new offerings and evaluate existing offerings and content for accuracy and relevance.
- Services Offerings: Help create and support the development of consulting services offerings.
Delivery & Review:
- Pre-Production Training: Deliver pre-production training sessions to evaluate product suitability and gather early feedback.
- Live Demonstrations: Create live demonstration recordings for the Tenable product suite.
- Content Review: Perform content reviews with peers in Services, Technical Support, Customer Success, and Product Management to ensure quality and alignment with customer needs.
- Quality Assurance: Review and validate updated course materials and lab environments to ensure technical accuracy and consistency before release.
- Service Offerings Review: Participate in the review and validation of new consulting service offerings to ensure alignment with portfolio standards and technical feasibility.
Strategic Engagement & Support:
- Customer & Partner Engagement: Engage with customers and partners to analyze market trends and the competitive landscape.
- Cross-Functional Problem Solving: Work closely with all departments to identify and resolve problems, gathering information to support data-driven decisions.
- Tier-1 Support Coverage: Provide first-line responses to Customer Care escalations on assigned courses, triaging and resolving routine issues before they require senior architect time.
- Staying Current: Remain abreast of corporate direction and strategy, product roadmaps, messaging, and emerging trends in the security industry.
Project & Process Management:
- Independent Delivery: Independently manage assigned projects on schedule, escalating risks and dependencies early.
- Process Improvement: Remain abreast of educational frameworks, content development approaches, and technologies that may reduce costs or shorten development timelines.
- Other Duties: May perform other duties and responsibilities that management may deem necessary from time to time.
What You’ll Need:
- Security Foundations: 1–3 years of overall experience in Information Security, or equivalent training/education/services.
- Vulnerability Management Exposure: Some exposure to vulnerability management concepts; prior experience with the Tenable product suite is a plus.
- Content or Training Background: Experience in technical writing, instructional design, or training delivery is beneficial but not required.
- Services Experience: Prior experience in professional services or consulting environments is highly valued.
- Education: B.S. degree in Computer Science or a related field preferred; equivalent experience considered.
- Technical Foundations: Working knowledge of TCP/IP networking; foundational understanding of Windows and Linux operating systems.
- Security Tools Familiarity: Familiarity with security assessment tools such as Nessus, Kali Linux, or Metasploit is a plus.
- Emerging Domains: Exposure to web application security, container security, or cloud environments (AWS/Azure) is a plus but not required at this level.
- Communication: Strong written and verbal communication skills.
- Collaboration: Strong interpersonal skills with the ability to work effectively with internal and external stakeholders.
- Autonomy with Support: Able to work remotely as part of a geographically distributed team, with structured mentoring and support from their manager.
- Ability to work remotely in a self-directed manner
- Physically able to participate in training sessions, presentations and meetings
- Some Tenable office travel may be required
#LI-Hybrid #LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Benefits
- health insurance
- 401(k)
- paid time off
- parental leave
- life insurance
About this role
Tenable is looking for someone to own the technical content that keeps its Professional Services offerings current and valuable as products evolve. As an Associate Services Architect in Columbia, you'd spend your time creating and maintaining training materials, labs, and consulting collateral—refreshing existing courses, drafting new enablement content, and ensuring everything stays accurate as the Tenable product suite changes. You'd also deliver pre-production training sessions, create product demonstration recordings, and handle first-line support on assigned courses, all while working closely with peers across Services, Support, Customer Success, and Product Management to validate quality and relevance.
This role suits someone with 1–3 years in information security or equivalent background, ideally with some exposure to vulnerability management and the Tenable platform. Technical writing, instructional design, or training experience is a plus, as is a background in professional services or consulting. You'll need solid communication skills, working knowledge of TCP/IP networking, and foundational familiarity with Windows and Linux; exposure to security tools like Nessus, Kali Linux, or Metasploit strengthens your candidacy. A degree in Computer Science or related field is preferred, though equivalent experience counts.
You'd work in-office in Columbia and receive structured mentoring from a Senior Services Architect or Manager as you grow into the role. The position offers a salary range of $65,000–$87,000 and is full-time.
This role's local market on JobMinglr
Pay for this role
$65,000 to $87,000 per year
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.