Security Systems Service Technician (HOU)
Digi Security Systems
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, and intrusion detection solutions for companies of all sizes. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.
Position Overview
We are seeking an experienced Service Technician to join our operations in the Houston, TX area. Rate of pay is dependent on experience. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Service Technicians are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have an expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least five (5) years of experience working in the commercial security systems field.
Main Responsibilities:
- Service: Responsible for the professional service of access control, CCTV, and motion/intrusion/alarm systems. Additionally train and explain solutions to Partners for future reference.
- Troubleshooting: Diagnose variable issues on Partner systems and provide accurate diagnostic reports to the Service Coordinator. May require working on a variety of different systems.
- Programming: Ensures Partner systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
- Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call.
- Documentation: Completes service close out documentation, including Partner meetings/walkthroughs. Documents service quality and completes all required close out documents for invoicing.
Benefits:
- 30 hours PTO plus 2 weeks vacation accrual rates
- 3 weeks vacation accrual rate after first year of employment
- 9 company-wide paid holidays throughout the year
- On-call and Travel pay bonuses
- 401k plan w/corporate matching structure
- Full health benefits-medical, dental and vision
- Included life insurance, additional available for purchase
- Accident/critical illness insurance available for purchase
- Full set of Hilti tools
- All hand tools and consumables paid for by company
- Required training/licensing paid for by company
- Voluntary professional development opportunities
- Company laptop, company phone, uniforms and gear
- Yearly stipend for steel-toed boots and work pants
- Overtime and bonus pay
Physical Requirements:
- Ability to lift/move equipment and tools weighing up to 50 lbs.
- Ability to work from ladders or man lifts at extended heights.
- Must be able to differentiate colors.
- Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
- Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.
Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment at Digi Security Systems.
#LI-KM1
Benefits
- health insurance
- 401(k)
- paid time off
- life insurance
- professional development
About this role
Digi Security Systems is looking for a seasoned service technician to handle the full lifecycle of commercial security systems—from troubleshooting and diagnosing issues across access control, CCTV, and intrusion alarm platforms to custom programming and client training. You'd be the technical expert on job sites, responsible for diagnosing problems on partner systems, delivering accurate reports, ensuring installations meet the highest standards, and walking clients through their solutions. This role demands at least five years of hands-on experience in commercial security systems and the ability to work independently while communicating clearly with both internal teams and external clients.
The position is based in Houston and requires in-office work, including on-call and travel responsibilities. You'll need to be comfortable working at heights, lifting equipment up to 50 pounds, and spending extended periods standing or doing overhead work. The company covers all required training, tools (including a full Hilti set), and professional development, and offers a solid benefits package with PTO, paid holidays, health coverage, 401k matching, and on-call pay bonuses. Pay is experience-based.
How this employer is doing
average
- Recent Acquisition
In the news
Cobalt Service Partners Acquires Digi Security Systems, Leading Commercial Security Integrator, Business Wire
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Security Systems Service Technician (HOU) postings in Houston, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.