Fulfillment Technology Analyst, Barleben DC (all genders)
Hellofresh
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
The role
Reporting into our global warehouse technology organization, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system: Infios (Körber/HighJump) Warehouse Advantage platform. It will also support the facility’s current legacy application DAI/Dematic WMS (Matflo). This position will be based in our automated facility in Barleben, Germany, but with a wider Global perimeter as part of a network of analysts supporting WMS across all HelloFresh Group sites.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
- Support all areas of the HelloFresh warehouse management system (WMS) application [Infios (Körber/HighJump) Warehouse Advantage and DAI/Dematic WMS (Matflo)] for assigned facilities including:
- Acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
- Managing system configuration based on operations team direction
- Facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
- Overseeing user menu profile and security setup for the application based on operations functional roles
- Participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
- Coordinating and executing all required QC/ integration/ user acceptance testing activities in support of the application with fellow colleagues based in other geographies
- Working with other global WMS technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms
- Represent the Global WMS Technology team area as needed with any cross functional initiatives and working with colleagues in operations, automation, procurement, or upstream enterprise technology
- Understand all available Global WMS Technology team reporting tools and create reports that enable improved operation visibility and performance
- Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
- Coordinate with a regional infrastructure manager to help support local network services as needed
What you’ll bring
- WMS Support Experience: 1+ years of experience supporting a WMS in RF-based distribution, manufacturing, or e-commerce fulfillment [Infios (Körber/HighJump)] Warehouse Advantage or DAI/Dematic WMS (Matflo) a plus).
- Technical & Analytical Skills: Proficiency in SQL, Excel/Google Sheets, data gathering, and custom report creation.
- Effective Communication: Fluency in English, enabling effective collaboration with both local and global teams.
- Process & Problem-Solving Mindset: A strong operational and technical aptitude with the ability to analyze and improve workflows.
- Team-Oriented Approach: A collaborative mindset with a "roll up your sleeves" attitude, comfortable working across all levels of an organization.
- Attention to Detail & Adaptability: The ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.
- Flexibility & Mobility: Willingness to adjust work hours for 24/7 operations across different timezones, participate in paid off hours on-call rotations, and travel as needed for projects or team collaboration.
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- Discounts on our HelloFresh meal kits
- Career development opportunities through internal training
- Comprehensive onboarding
- A competitive salary and shift allowances where applicable
- 30 days of vacation
- Fun team events
- Discounted fitness memberships at Urban Sports Club and John Reed
- Company pension plan
- A monthly subsidy for the Deutschlandticket
- Selgros card
- Personal protective equipment
#FULFILLMENT
#SCM
Benefits
- Discounts on our HelloFresh meal kits
- Career development opportunities through internal training
- Comprehensive onboarding
- A competitive salary and shift allowances where applicable
- 30 days of vacation
- Fun team events
- Discounted fitness memberships at Urban Sports Club and John Reed
- Company pension plan
- A monthly subsidy for the Deutschlandticket
- Selgros card
- Personal protective equipment
About this role
HelloFresh's Barleben fulfillment center is seeking a Fulfillment Technology Analyst to support and maintain two warehouse management systems serving the facility and the broader HelloFresh network. You'll act as a super user and first-line support for warehouse staff, manage system configurations, oversee user access and security, and coordinate testing and training as the company rolls out enhancements to its Infios and legacy Matflo platforms. The role bridges technical and operational needs, requiring you to troubleshoot issues, document procedures, generate reports for visibility into facility performance, and collaborate with global colleagues across multiple time zones on integrations and system changes.
The position demands at least a year of hands-on WMS support experience in a distribution, manufacturing, or e-commerce environment—ideally with Körber/HighJump or Dematic systems. You'll need solid technical skills in SQL and Excel, strong English communication for working with international teams, and a methodical approach to problem-solving and process improvement. The role also requires flexibility: you'll need to support 24/7 operations, adjust your schedule across time zones, participate in on-call rotations, and travel when needed for projects or team alignment.
This is an in-office position in Barleben, Saxony-Anhalt, with benefits including 30 days of vacation, a competitive salary with shift allowances, meal kit discounts, fitness memberships, and a monthly Deutschlandticket subsidy. It suits someone who enjoys working across technical and operational domains, thrives in a collaborative environment, and is ready to grow within a fast-expanding European tech company.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Fulfillment Technology Analyst, Barleben DC (all genders) postings in Barleben Saxony-Anhalt, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.