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Head of Warehouse Operations (f/m/x)

Hellofresh

Salary undisclosed

Bleiswijk, South Holland, NetherlandsFull-timeOn-siteExpert

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Description

About the role: What's in the Box

‘De Kas’ in Bleiswijk is HelloFresh's flagship fulfilment site in the Netherlands, and everything that happens here directly determines whether thousands of meal boxes leave on time, complete, and at cost. 

As Head of Warehouse Operations (internally called 'Warehouse Manager'), you own the pre-production operation: the critical phase that makes assembly possible. Your three teams (expedition, internal transport and reverse logistics) ensure the right products are in the right place at the right time, so that production can start on schedule and run without interruption. You'll be part of the Production Leadership Team (PLT), which brings together multiple teams that collectively shape the strategy and direction of the fulfilment centre, giving you a genuine seat at the table and a direct line of influence on how this site evolves.

What you’ll do: The Recipe

  • Lead the full pre-production operation across three departments: expedition (inbound receiving), internal transport and reverse logistics; keeping product flow smooth, stock accurate and the yard running like clockwork
  • Drive performance through KPIs, using minutes-per-box as your primary lens, and translate operational data into fast, grounded decisions your team can act on
  • Coach, challenge and develop a team of team leads and ~100 warehouse staff, building a culture of ownership, accountability and continuous improvement
  • Hold the line on safety by ensuring compliance is lived on the floor, not just documented, and that every team member goes home safe
  • Own WMS governance and data quality, so that every handover to the production and assembly teams rests on a reliable foundation
  • Contribute to site strategy as an active member of the Production Leadership Team, collaborating with PLT colleagues across FSQA, HSE, HR, and Production to set direction
  • Take the lead on site-level projects (transitions, WMS developments, process redesigns)  when the business needs someone who can both think and execute

What you’ll bring: The Ingredients

  • Proven experience managing warehouse or logistics operations at scale: you've been accountable for real volume and know what it takes to keep a high-throughput site running 
  • Strong people leadership: you build teams, not just headcounts, and you're comfortable setting high standards and having honest conversations 
  • Hands-on familiarity with a Warehouse Management System: you know how to get the most out of it and where its blind spots are
  • An analytical mindset with the ability to spot patterns quickly and move from insight to action without losing momentum
  • Fluency in both Dutch and English, with the communication skills to lead diverse teams and collaborate across international stakeholders
  • A background in e-commerce, food or FMCG is a genuine advantage: fast-moving environments are where you do your best work

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

Compensation & Financial Wellbeing

    • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
    • Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
    • You'll receive a HelloFresh laptop
    • Build your future with a pension plan through Aegon Cappital (age-based rates, 50/50 split).

Health & Wellbeing

    • Receive a 7,5% discount on additional health insurance at Zilveren Kruis (2026), plus free access to Headspace and OpenUp.
    • Get discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland.

Flexibility & Work-Life

    • Start with 24 days of annual leave (pro-rata), plus one additional day per year of service (up to 30 days total).
    • Full reimbursement for 2nd-class public transport to the office, and €0.23 per km for car/bicycle travel.

Career & Development

    • Access internal/external opportunities aligned with our Job Framework, and join our cross-market mentoring program.
    • A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

    • Enjoy fresh homemade lunches in the office (€20/month), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.

Please apply with your cv and cover letter (required). We aim to review your profile and respond within 5 business days.

 

Benefits

  • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
  • Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA.
  • You'll receive a HelloFresh laptop
  • Build your future with a pension plan through Aegon Cappital (age-based rates, 50/50 split).
  • Receive a 7,5% discount on additional health insurance at Zilveren Kruis (2026), plus free access to Headspace and OpenUp.
  • Get discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland.
  • Start with 24 days of annual leave (pro-rata), plus one additional day per year of service (up to 30 days total).
  • Full reimbursement for 2nd-class public transport to the office, and €0.23 per km for car/bicycle travel.
  • Access internal/external opportunities aligned with our Job Framework, and join our cross-market mentoring program.
  • A dedicated annual budget to help you keep learning, developing new skills, and growing your career.
  • Enjoy fresh homemade lunches in the office (€20/month), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

About this role

HelloFresh's Bleiswijk fulfilment centre is the operational heartbeat of meal box delivery across the Netherlands, and this role puts you in charge of making it work. As Head of Warehouse Operations, you'll lead three teams—expedition, internal transport, and reverse logistics—through the critical pre-production phase that determines whether thousands of boxes ship on time and complete. You'll own everything from inbound receiving to stock accuracy to yard management, reporting directly to the Production Leadership Team where your decisions shape how the entire site evolves.

This is a hands-on leadership position that demands both strategic thinking and operational execution. You'll drive performance using data-driven KPIs, coach and develop roughly 100 warehouse staff across multiple team leads, ensure WMS governance and data quality, and own site-level projects when the business needs someone who can think and act. Safety compliance, team accountability, and continuous improvement aren't side projects—they're core to how you'll lead.

You'll need proven experience managing high-volume warehouse or logistics operations, strong people leadership skills, and genuine fluency with Warehouse Management Systems. A background in e-commerce, food, or FMCG is valuable. Critically, you must be fluent in both Dutch and English, and comfortable leading diverse teams across international stakeholders. HelloFresh offers 24–30 days annual leave, full transport reimbursement, a pension plan, health and wellness benefits including Headspace access, a learning budget, and the day-to-day perks of fresh office lunches and team events.

Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Head of Warehouse Operations (f/m/x) postings in Bleiswijk South Holland, and analyze any offer before you accept it.

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