Campervan Rental Agent - Auckland
Indie Campers
Salary undisclosed
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Description
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We’re looking for travel enthusiasts with a passion for guest service for our depot at 107 Harris Road, East Tāmaki, Howick 2013, New Zealand. You’ll be the face of our company, reporting directly to the Campervan Rental Agent - Auckland, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.
WHAT WILL YOU WORK ON?
- Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
- Preparing and cleaning our campervans;
- Maintaining our campervans in top condition and monitor maintenance and repairing needs;
- Registering guests, monitoring stock and processing payments;
- Handling complaints and troubleshooting emergencies.
WHO ARE WE LOOKING FOR?
- You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
- You’re fluent in English (mandatory) ;
- You’re eligible to work in New Zealand, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
- You’re available to work on weekends and public holidays;
- You’re a responsible person who takes their work seriously and can be relied upon;
- You’re well-organised and you’re good at solving problems.
THE INDIE COMMITMENT!
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.
Are you ready to Go Indie?
About this role
Indie Campers is seeking a customer-focused travel enthusiast to join their Auckland depot as a Campervan Rental Agent. You'll be the primary point of contact for guests, handling everything from reservations and check-ins to fleet maintenance and payment processing. The role demands hands-on responsibility across multiple functions: welcoming travelers, preparing and cleaning vehicles, monitoring maintenance needs, and resolving complaints or emergencies as they arise. This is a full-time, in-office position based at their East Tāmaki location, with weekend and public holiday availability required.
The ideal candidate brings experience in tourism, hospitality, retail, or car rental environments, though what matters most is genuine enthusiasm for travel and direct customer service. You'll need to be fluent in English, hold a valid New Zealand driver's license, and be comfortable driving campervans. Beyond these essentials, the role rewards organized, problem-solving individuals who take ownership of their work and can manage multiple priorities in a fast-paced setting.
Indie Campers offers career progression within field operations, access to free road trips across Europe, North America, and Oceania, performance and referral bonuses, and the possibility of transitioning to their offices in Lisbon, Mexico City, or Manila. If you're looking to build experience with a growing, tech-driven company in the travel space, this depot role provides a solid entry point.
How this employer is doing
solid
- Expanding
- Recently Raised Funding
In the news
Global Experiential Travel Brand Indie Campers Expands to Orlando, Orlando Economic Partnership
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Campervan Rental Agent - Auckland postings in Auckland Auckland, and analyze any offer before you accept it.
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