Product Manager - User Notification Control
Bybit
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Description
About Us
Responsibilities
- Own the product strategy, roadmap, and continuous iteration of the company-wide user engagement platform, covering channels including Push Notifications, In-App Messaging, Email, and SMS.
- Establish a centralized communication calendar and resource management mechanism to improve visibility across business teams and reduce overlapping, duplicated, or excessive user outreach.
- Build user preference and consent management capabilities to enable differentiated communication based on users’ region, language, lifecycle stage, behavior, preferences, and consent status.
- Design and continuously optimize company-wide user communication governance mechanisms.
- Lead the core product direction of the engagement platform, including unified data dashboards, event-triggered messaging engines, journey orchestration, and cross-channel frequency control.
- Drive the implementation of AI-powered personalization capabilities, including optimal send-time prediction, personalized content generation, and intelligent user segmentation.
- Coordinate cross-functional resources across Operations, Engineering, Data, Compliance, and other stakeholders to enable effective cross-channel collaboration and execution.
- Establish a comprehensive measurement framework for user engagement effectiveness and use data insights to drive continuous product optimization.
Requirements
- 5+ years of Product Management experience, preferably with platform products, CRM, notification platforms, growth platforms, or user engagement products.
- Strong understanding of major user communication channels and related product mechanisms, including Push Notifications, Email, SMS, and In-App Messaging.
- Experience with data products involving cross-channel attribution, user segmentation, and A/B testing.
- Experience with large-scale platform governance, workflow management, permission systems, approval mechanisms, prioritization frameworks, or rules engines.
- Strong platform product mindset, with the ability to abstract diverse business requirements into standardized, scalable, and reusable product capabilities.
- Strong analytical and structured problem-solving skills, with the ability to identify user engagement issues through data and translate insights into product improvements.
- Strong cross-functional collaboration and stakeholder management skills, with experience working across Product, Marketing, Growth, Operations, Engineering, Data, and Compliance teams.
- Familiarity with user lifecycle management, segmentation, personalization, experimentation frameworks, consent management, and engagement analytics is highly preferred.
- Experience in internet platforms, fintech, crypto, e-commerce, social platforms, or other large-scale consumer-facing businesses is preferred.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Pay for this role
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