Systems Enablement Manager
Hellofresh
Salary undisclosed
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Description
Job Description
As the Systems Enablement Manager, you will own the end-to-end enablement strategy and delivery of complex, high-impact technology systems across our ANZ operational landscape. Operating with high autonomy, you will lead deep-dive gap analyses to tailor global system blueprints to local market needs, drive technical readiness workstreams, and shape the Launch Team’s playbooks and capabilities.
This role is based in Sydney, Australia and reporting to the Launch Team Lead - ANZ.
You will…
- Own the end-to-end strategy, scope, and delivery of complex, high-impact system launches across the ANZ region.
- Build and manage project plans, timelines, and RAID logs, proactively mitigating risks and managing cross-functional dependencies.
- Lead deep-dive gap analyses comparing global tech blueprints against local ANZ requirements, challenging proposals with data.
- Own technical readiness workstreams by partnering with local Operations, Global VSM teams, and Global Tech Squads.
- Design and execute rollout training strategies, tracking system adoption rates and minimizing manual workarounds.
- Lead hypercare periods for high-risk launches, coordinating rapid issue resolution and conducting post-launch reviews to drive continuous improvement.
- Act as a key interface representing ANZ market needs to Global Product & Tech teams while managing local and global stakeholder relationships.
You have…
- Strong knowledge of project management theories, concepts, methodologies, and launch interdependencies.
- Proven experience independently managing projects in Supply Chain / Operational teams.
- Great organisation skills with the ability to manage multiple projects without compromising delivery timelines.
- Proven track record in adapting communication styles to manage multi level, cross-functional stakeholders.
- Strong attention to detail with demonstrated ability to analyse data for decision making.
You are…
- Highly autonomous with strong decision-making skills and the confidence to hold approval authority on technical readiness.
- A collaborative problem-solver who excels at managing uncertainty and developing successful operational solutions.
- An exceptional communicator, capable of credibly representing market needs to global teams & confident in leading meetings/training sessions with local teams.
- A team player who enjoys elevating team capabilities, refining playbooks, and establishing operational best practices.
What you’ll get in return…
- The chance to have a significant impact in a leading global food technology company
- Flexible working arrangements
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - internal learning & development
- A diverse and vibrant international environment, with offices in 18 countries
- Company discount - 70% off HelloFresh & 40% off Youfoodz
Start Date: Immediately available - Can wait a notice period
Duration: Permanent full time role
Location: Chippendale Head Office
Salary: Competitive salary & employee benefits
#LI-Hybrid
About this role
HelloFresh is seeking a Systems Enablement Manager to lead technology system launches across its ANZ operations. You'll own the full strategy and delivery of complex, high-impact implementations, working with significant autonomy to translate global system blueprints into locally tailored solutions. This means conducting gap analyses between global tech standards and ANZ market requirements, building detailed project plans with risk mitigation, and partnering across Operations, Global VSM teams, and Tech Squads to ensure technical readiness. You'll also design rollout training strategies, track adoption rates, lead hypercare periods for risky launches, and represent ANZ needs credibly to global Product and Tech teams.
The role demands strong project management fundamentals and proven experience independently managing supply chain or operational projects at scale. You'll need excellent organisational skills to juggle multiple concurrent initiatives, sharp analytical abilities to use data in decision-making, and the communication flexibility to influence stakeholders across multiple levels and functions. Above all, you should be highly autonomous, comfortable holding approval authority on technical readiness decisions, and skilled at problem-solving under uncertainty while keeping teams aligned and capable.
Based in Sydney on a hybrid arrangement, this is a permanent full-time position reporting to the Launch Team Lead for ANZ. HelloFresh offers flexible working, access to Headspace and internal learning academies, a 70% employee discount on HelloFresh meals, and the chance to make a tangible impact within a global food technology company operating across 18 countries.
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Pay for this role
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