Service Technician
Galaxy Service Partners
Salary undisclosed
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Description
Experienced Commercial Door Technician
Full-Time • Monday–Friday, 7:00 AM–5:00 PM • Field Position, Dispatched from Home.
About the Role
RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.
We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!
We’ll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.
What You’ll Be Doing
- Installing, servicing, and repairing commercial and industrial doors and dock equipment
- Completing fire door and automatic door inspections in accordance with safety and compliance standards
- Performing preventative maintenance to ensure proper door and equipment operation
- Troubleshooting electrical, mechanical, and access control systems
- Reading blueprints and following installation specifications
- Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings
- Using mobile dispatch software to manage job details, service calls, and customer updates
- Communicating clearly and professionally with customers and coworkers
- Maintaining tools, equipment, and company vehicles in top condition
- Following all safety procedures on every job
Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!
What We’re Looking For
- 3–5 years of experience in the door, construction, or a related industry
- Strong mechanical aptitude and problem-solving skills
- Comfortable working from ladders, lifts, and at various job sites
- Ability to lift up to 50 lbs
- Dependable, customer-focused, and professional
- Basic computer/iPad skills and comfort using mobile apps
- Valid driver’s license with a clean driving record
- Must pass a background check, drug screen, and physical
Why You’ll Love Working Here
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Paid Holidays and PTO
- Boot Reimbursement Program
- Ongoing training and certification opportunities through vendor and safety programs
- Company service truck, tools, and uniforms provided
If you’re dependable, mechanically skilled, and ready to work with a company that values craftsmanship, professionalism, and growth — apply today and build your career with RCI Doors!
EEO Statement
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Paid Holidays and PTO
- Boot Reimbursement Program
- Ongoing training and certification opportunities through vendor and safety programs
- Company service truck, tools, and uniforms provided
About this role
Galaxy Service Partners is hiring a Service Technician to join RCI Doors' team in Charlotte, maintaining and repairing commercial door and dock systems across the region. You'll be dispatched from home to service customers at warehouses, manufacturing facilities, retail spaces, and office buildings, handling everything from overhead sectional doors and rolling steel doors to loading docks, access control systems, and glass storefronts. The work involves installation, repair, preventative maintenance, safety inspections, and troubleshooting of electrical and mechanical systems—no two days are the same. You'll use mobile dispatch software to manage calls and communicate with customers, read blueprints, and work from various heights and job sites.
This role requires three to five years of experience in doors, construction, or a related field, along with strong mechanical problem-solving skills and the ability to lift up to 50 pounds regularly. Experience with storefront systems, hollow metal doors, or automatic doors is valued. You'll need a valid driver's license with a clean record, basic computer and iPad skills, and the ability to pass a background check and drug screen. The position is full-time, Monday through Friday, 7:00 AM to 5:00 PM, with the company providing a service truck, tools, uniforms, and ongoing training.
The package includes medical, dental, vision, and life insurance; a 401(k) plan; paid holidays and PTO; a boot reimbursement program; and certification opportunities. This is an in-office field position suited to someone who values hands-on work, reliability, and professional craftsmanship.
Typical pay for this role
$60,000
Typical range: $40,000 to $60,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Service Technician postings in Charlotte, and analyze any offer before you accept it.
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