Account Executive
Spot Inc.
Salary undisclosed
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Description
Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Account Executives report to a Senior/National Account Manager and support the growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.
Responsibilities:
- Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
- Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
- Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
- Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.
Qualifications:
- Bachelor’s degree preferred, previous sales or customer service experience desirable.
- Logistics industry knowledge preferred.
- Proven track record of successful customer support.
Skills:
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
Additional Information:
- This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
- Onsite 5 days a week - Charlotte, North Carolina
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About this role
Spot Inc. is looking for an Account Executive to build and expand relationships with existing logistics clients in Charlotte. You'd report to a Senior or National Account Manager, handling day-to-day client communication, identifying growth opportunities within assigned accounts, and coordinating solutions across Spot's internal teams—from carrier management to logistics operations. The role sits at the intersection of sales and customer success, requiring you to balance new business development with operational problem-solving and account maintenance.
Success here depends on strong communication skills, resilience under pressure, and the ability to move quickly in a competitive industry. You should be comfortable with negotiation, confident in decision-making, and organized enough to juggle multiple priorities and clients simultaneously. A background in sales or customer service is valuable, and logistics industry experience is a plus, though a bachelor's degree is preferred rather than required.
This is a full-time, in-office position in Charlotte with overtime eligibility. It suits someone energetic and self-motivated who thrives on building relationships and solving problems rather than working in isolation—and who sees client success as directly tied to their own growth.
Typical pay for this role
$100,000
Typical range: $60,000 to $140,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Account Executive postings in Charlotte, and analyze any offer before you accept it.
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