Host - Lowland
Method Co.
Salary undisclosed
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Description
About Method Co.
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.
About Lowland
Lowland is a thoughtfully designed boutique retreat that celebrates the quiet beauty and natural character of the South Carolina Lowcountry. Blending warm hospitality with refined, residential‑style comfort, the property offers serene guest rooms, inviting shared spaces, and a relaxed sense of place rooted in local culture. Guests can unwind, explore nearby coastal landscapes, and enjoy a stay that feels both elevated and effortlessly easy.
Website: https://www.thepinch.com/lowland
Key Responsibilities
- Greet and welcome guests with warmth, professionalism, and genuine hospitality
- Manage reservations, waitlists, and seating assignments to ensure smooth service flow
- Maintain an organized host stand and uphold the visual standards of the entry area
- Communicate effectively with the service team to support pacing and guest experience
- Escort guests to tables and provide menus, highlighting any notable features or offerings
- Answer phone calls, assist with inquiries, and provide accurate information about the restaurant
- Anticipate guest needs and resolve issues with grace and efficiency
- Uphold all safety, sanitation, and service standards
Qualifications
- 1+ year of experience in a host, guest services, or front‑of‑house role (upscale or high‑volume preferred)
- Strong communication skills and a polished, professional presence
- Ability to multitask and stay composed in a fast‑paced environment
- Warm, guest‑focused demeanor with a genuine passion for hospitality
- Familiarity with reservation platforms (Resy, OpenTable, or similar) is a plus
- Flexible schedule, including nights, weekends, and holidays
What We Offer
- Competitive hourly pay
- Opportunities for growth within a dynamic hospitality group
- A collaborative, design‑driven work environment
- Employee dining perks across Method Co. Properties
- Sick time & Vacation
- Health, Vision, Dental benefits
Working Conditions/Environment:
- The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
- Agility in executing fast-paced movements to navigate different areas of the property efficiently.
- The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
- The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
About this role
Method Co.'s Host position at Lowland puts you at the center of a thoughtfully designed boutique retreat in Charleston, where the focus is on creating warm, elevated experiences rooted in Lowcountry culture. You'll be the first point of contact for guests, managing reservations and seating while coordinating with the service team to ensure smooth pacing and genuine hospitality. The role combines traditional host duties—greeting guests, maintaining the host stand, answering phones—with the expectation that you'll anticipate needs and resolve issues with grace in a fast-paced environment.
This position suits someone with at least a year of upscale or high-volume hospitality experience who thrives on multitasking and stays composed under pressure. You'll need strong communication skills, familiarity with reservation platforms like Resy or OpenTable, and a polished professional presence. The work is physically demanding, requiring you to stand, walk, and move throughout an eight-hour shift, with occasional lifting of up to 50 pounds.
Method Co. offers competitive hourly pay, health and dental benefits, sick time and vacation, employee dining perks across their properties, and room to grow within a design-driven hospitality group. The schedule includes nights, weekends, and holidays.
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Pay for this role
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