Commercial Installation Technician
CPI Security
Salary undisclosed
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Description
CPI Security is seeking a Commercial Security Installation Technician for our Charleston, SC market. Our Technicians are responsible for installing our full suite of industry-tailored smart security solutions for our commercial customers. Our Commercial Security Installation Technicians will ensure complete customer satisfaction as they work on equipment that protects company assets, employees, and customers. We are the trusted name for smart security solutions that allow us to design, install, monitor, service and protect what matters most to business owners and operators. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
- Installs commercial customers new equipment or systems to ensure the system exceeds customers’ expectations
- Educate, train and demonstrate the customers new system
- Must be able to work closely with supervisor and other technicians to coordinate and complete jobs
- Maintain a good rapport and attitude with coworkers and customer base
- Provide solutions and use expertise for challenges that may arise for customers
- Maintain knowledge of industry changes and new developments in products and technology
- Present a professional appearance and maintain a clean and professional vehicle image
- Implement new ideas and strategies to make tasks easier
- High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
- Strong sales skills, with an emphasis on upselling and closing techniques.
- Excellent customer service skills and a commitment to safety.
- Mechanical aptitude and ability to work independently or as part of a team.
- Positive attitude, professional appearance, and flexibility to work weekends.
- $70,000-80,000 annual average earnings (hourly paid training and 100% uncapped commissions)
- Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
- Comprehensive and on-going training when you start, includes leadership development.
- Engaging and fun company culture that succeeds through diversity.
- Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
- Free monitored security system after 90 days.
About this role
CPI Security's Commercial Installation Technician role in Charleston centers on installing and configuring smart security systems for business clients, then training them to use the equipment effectively. You'll work directly with customers to ensure installations meet their expectations, troubleshoot technical issues as they arise, and coordinate with your supervisor and fellow technicians to complete jobs on schedule. The position demands both technical competence and strong interpersonal skills—you need to understand the equipment while also building rapport with customers and identifying upselling opportunities.
The ideal candidate has a foundation in electronics, electrical work, HVAC, or similar technical training, though a high school diploma is the minimum requirement. You should be comfortable working independently or collaboratively, have a mechanical mindset, and be willing to work weekends. CPI emphasizes professional presentation and safety throughout, so reliability and a customer-focused attitude matter as much as technical ability.
Compensation is performance-based: you'll earn an hourly wage during training plus 100% uncapped commission, with an average annual range of $70,000–$80,000. The company provides a vehicle, fuel card, equipment, and comprehensive benefits including medical, dental, vision, 401(k) matching, and PTO. You'll also receive ongoing training and leadership development opportunities, plus a free monitored security system after your first 90 days.
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Pay for this role
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