Medical Receptionist - Patient Experience Specialist
Sono Bello
$15 - $18 / hour
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Description
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
- No work on Holidays or night shifts so you can have a normal/regular life balance
- Work in “happy medicine”; treating patients who are excited about improving their lives
- An opportunity to work in the growing fast paced world of aesthetics
- A small practice feel, with big company support
Key Responsibilities:
- Customer Service/Administration
- Greet all patients, and offer beverage
- Check patients in and make sure schedule reflects appointment status
- Check patients out and schedule next appointment
- Maintain accountability for the schedule book
- Introduce visitors to the appropriate personnel that will assist with their concerns
- Conduct confirmation calls for appointments
- Pull next day’s patient charts and organize per scheduled appointment time
- Prepare new patient charts
- Maintain inventory of all front office supplies
- Check email and forward to the appropriate staff member
- Organize and maintain file system
- Keep Font Desk and Lobby area clean
- Billing
- Process payments
- Print daily close out reports on scheduling system and review for accuracy.
- Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Use of the telephone, computer and other related instruments or devices
- Vision and hearing acuity
- Standing and walking for periods of time
- Ability to lift up to 25 pounds
Key Skills/Qualifications:
- Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of the organization
- Ability to add, subtract, multiply and divide
- Ability to carry out instructions furnished in written, oral, or diagram form
- Ability to problem solve'
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)
For applicants located in CA: link
Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.
About this role
Sono Bello's Nashville location is seeking a Medical Receptionist to serve as the primary point of contact for patients pursuing cosmetic procedures. You'd manage the full patient journey from arrival through checkout—greeting patients, handling check-ins and check-outs, scheduling follow-ups, processing payments, and maintaining charts and records. The role also includes administrative support like confirmation calls, supply inventory, email routing, and daily financial close-outs. This is a full front-office operation where attention to detail and organization directly impact the patient experience.
The ideal candidate is comfortable with Microsoft Office and scheduling systems, can handle basic math and billing processes, and communicates clearly with both patients and staff. You'll need to stand for extended periods, lift up to 25 pounds, and manage multiple tasks in a fast-paced environment. Prior medical office or customer service experience would be valuable, though the job description emphasizes core administrative and interpersonal skills over specialized background.
Sono Bello offers a structured work environment with no holiday or night shifts, positioning this as a role with genuine work-life balance. Full-time employees receive medical, dental, vision, and life insurance, 401(k) matching, paid time off, and paid holidays. The salary range is $15.75 to $18.90 per hour, depending on qualifications and experience.
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Pay for this role
$15 to $18 per hour
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