Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching!
Retina Institute of Virginia
Salary undisclosed
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Description
Job Title: Surgical Coordinator
Reports To: Surgical Services Manager
Location: This position is based in Richmond, VA
Pay: $18-22 DOE
SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
- Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
- Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
- Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
- Counsel patients for Physician Fee and Eye Surgery Center.
- Follow up on and collect surgery payments.
- Other duties as assigned.
QUALIFICATIONS
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Commitment to work over 40 hours to meet the needs of the business
- Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
- High School diploma or GED equivalent is required
- Experience in financial counseling is preferred
- Experience working with insurance is preferred
LICENSES AND CREDENTIALS
- Minimum Required: None
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
- This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Benefits
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
About this role
Retina Institute of Virginia's Surgical Coordinator role sits at the intersection of patient care, financial operations, and surgical logistics in an ophthalmology practice. You'd manage the complete pre-surgery journey for patients—scheduling procedures, educating them on preparation requirements, verifying insurance coverage, preparing cost estimates, and collecting payments. The work demands someone who can juggle multiple communication streams with patients, care facilities, and internal teams while maintaining accuracy in financial and clinical details.
This position calls for reliability and adaptability above all else. You'll need proficiency with standard office software and the ability to handle frequent transitions between tasks, often with minimal notice. While formal experience in financial counseling or insurance is preferred, the institute emphasizes a willingness to learn and grow within the role. The job requires flexibility around scheduling—including occasional weekends and the ability to travel between multiple locations—and a genuine commitment to patient-centered service.
The compensation ranges from $18 to $22 per hour depending on experience, with a solid benefits package including medical, dental, vision, and life insurance, 401k matching, paid time off, and paid maternity leave. This is an in-office position based in Richmond, Virginia.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching! postings in Richmond, and analyze any offer before you accept it.
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