Pharmacy Technician-Chicago, Illinois
Nuvem
Salary undisclosed
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Description
This Position will require the candidate to work:
Monday-Friday ( 9:30AM-6:00PM)
Pharmacy Address: 9119 S. Exchange Avenue
Responsibilities:
Assist the pharmacist with serving patients and maintaining the pharmacy department
- Sterilize surfaces and equipment and prepare the pharmacy for opening.
- Greet customers and answer questions.
- Receive prescriptions and check their validity.
- Process prescriptions electronically and ensure all information is complete and accurate.
- Resolve issues when they arise (e.g., rejected insurance claims).
- Select the appropriate medicine and measure dosages to fill prescriptions.
- Sort, stock, label medication and monitor inventory.
- Undertake administrative tasks (e.g., Record-keeping) as assigned.
- Comply with all security measures and quality standards and activities.
- Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
- Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
- Package orders based on policies and procedures.
- Coordinate medication delivery location and estimated time with patient.
- Prepare and arrange delivery of medication with courier service or shipping service.
- Communicate with insurance carriers to obtain payment for prescription claims.
- Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
- Triage calls and escalate to appropriate leadership when necessary.
Requirements:
Candidate must have min. (1) year of previous pharmacy technician experience
Must be a registered Pharmacy Technician with the State of Illinois
About this role
Nuvem's pharmacy technician role in Chicago centers on direct patient service and prescription management in a community pharmacy setting. You'll handle the full workflow from receiving and validating prescriptions through filling, labeling, and coordinating delivery—working closely with the pharmacist to keep operations running smoothly. The position also involves significant customer-facing work: greeting patients, fielding phone calls for orders and refills, resolving insurance claim issues, and communicating with carriers to process payments. You'll maintain inventory, sterilize equipment, manage administrative records, and ensure compliance with HIPAA and other regulatory standards.
This is a Monday-to-Friday, in-office role at the South Exchange Avenue location, with hours from 9:30 AM to 6:00 PM. The position requires at least one year of prior pharmacy technician experience and current Illinois state registration. It's well-suited to someone who is organized, detail-oriented, and comfortable balancing hands-on pharmacy work with customer service and administrative responsibilities.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Pharmacy Technician-Chicago, Illinois postings in Chicago, and analyze any offer before you accept it.
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