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DC Industrial Systems Engineer

takealot.com

Salary undisclosed

DurbanOn-siteIntermediate

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Description

takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer System to join our Supply Chain Team in KZN DC.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the WMS and Systems Manager

 Your responsibilities may include:

  • Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
  • Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
  • Performing routine audits of systems and operational processes
  • Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
  • Adding, removing, or updating user account information, resetting passwords.
  • Answering technical queries and assisting users.
  • Troubleshooting and recording of reported system problems.
  • Responsible to align full operational flow across all departments with system processes
  • Liaison with IT & ensuring that the network infrastructure is up and running.
  • Assist En-log team to apply all system upgrades & system errors
  • Quality Control (QC) support for Integration of Dimensions operational assistance
  • Assisting in trouble shooting WCS & escalating to stakeholders
  • Liaise with operational systems and service providers with management
  • Ensure Quality Assurance (QA) on testing and validation,
  • Responsible for all technical WMS understanding & internal DC processes
  • Responsible for maintenance of technical training schedules in support of operational SOP’s
  • Responsible for onsite WMS queries and technical support
  • Assisting in arranging data in an understandable manner to assist operations with dashboards
  • Assist operations with good system practice & change management.
  • Analyzing system logs, identifying and reporting of potential issues with all operational systems.
  • Development of reporting and dashboards from WMS reporting database for OPS management teams
  • Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.

Qualifications:

  • Minimum 3 years relevant experience within DC operations
  • Previous experience with WMS systems such as Logfire(Oracle), Manhattan, Red Prairie, SAP, Highjump or similar -
  • Information Systems, Industrial Engineering, B.Comm Logistics or similar degree preferred
  • High level of proficiency with MS Office packages

Attributes required:

  • Full understanding of a WCS, the application, troubleshoot, problems
  • Solutions-oriented, can-do attitude; self-motivated
  • Attention to detail
  • Excellent communication skills, both written and spoken
  • Previous experience in mini project management
  • Comfortable with change and excellent team player
  • Comfortable with learning and adapting to new systems

The Environment: 

  • takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
  • We are short on ego and high on output. 
  • We are doers and not only thinkers, its all in the execution after all. 
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About this role

Takealot.com's DC in Durban needs someone to bridge warehouse operations and technology. You'd manage Oracle WMS day-to-day—user administration, system troubleshooting, and first-line support to the distribution center team—while also owning the integration between the WMS and ERP systems. This means diagnosing where data flows break down, logging issues with vendors, tracking trends, and escalating problems to the right stakeholders. You'd also audit processes, handle system updates and patches, and ensure the operational flow stays aligned across departments as configurations change.

Beyond reactive support, you'd be building the systems side of operations: developing dashboards and reports for management, testing new WMS features and upgrades, training staff on technical processes, and working with IT to keep the network running. The role demands someone comfortable with both the technical detail of systems logs and the practical reality of a busy warehouse floor—you need to understand WCS systems, troubleshoot WCS issues, and help operations adopt good system practices.

You'll need at least three years in DC operations and hands-on experience with WMS platforms like Oracle, Manhattan, or similar. A degree in Information Systems, Industrial Engineering, or Logistics is preferred. Beyond credentials, this role suits someone who's solutions-focused, detail-oriented, and genuinely interested in learning new systems. You should be comfortable with change, able to communicate across technical and operational teams, and ready to take ownership in a fast-moving, growth-focused environment.

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Pay for this role

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