Business Analyst - Retail Energy
Capco
$94,000 - $107,000 / year
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Description
Business Analyst – Retail Energy
Location: Washington D.C. | Practice Area: Business Consulting | Type: Permanent
Drive impactful change across retail energy operations through insight-led consulting
The Role
As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.
What You’ll Do
- Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
- Develop business requirement documents, user stories, and functional specifications
- Analyze current vs. future state processes and identify improvement opportunities
- Create process models, data models, and business architecture documentation
- Produce clear, high-quality deliverables including reports, presentations, and proposals
What We’re Looking For
- Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
- Strong skills in requirements gathering, process mapping, and stakeholder engagement
- Ability to translate business needs into functional and technical specifications
- Experience producing structured consulting deliverables and documentation
- Bachelor’s degree in a relevant field such as Business, Finance, or Technology
Bonus Points For
- Experience within a management consulting environment
- Exposure to wholesale energy, settlements, or trading
- Familiarity with project delivery methodologies and lifecycle management
- Experience contributing to business cases, proposals, or pre-sales activities
- Basic scripting or technical understanding supporting system analysis
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Maternity and paternity leave plus dependent care support
- Tuition reimbursement and wellness reimbursement
- HSA, FSA, commuter benefits, and employee discount programs
Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
About this role
Capco's Business Consulting practice is seeking a Business Analyst to work with retail energy clients in Washington D.C., bridging the gap between business operations and technology solutions. In this role, you'll facilitate stakeholder workshops, gather and document requirements, and develop business requirement documents, user stories, and functional specifications that drive operational improvements. You'll also analyze current and future state processes, create process and data models, and produce high-quality consulting deliverables like reports and presentations.
This position is best suited for someone with hands-on experience as a Business Analyst in retail energy—particularly in billing systems, customer information systems (CIS), EDI, or customer care operations. You'll need strong capabilities in requirements gathering, process mapping, and stakeholder engagement, along with the ability to translate business needs into both functional and technical specifications. A bachelor's degree in Business, Finance, or Technology is required; experience in a management consulting environment, exposure to wholesale energy or settlements, familiarity with project delivery methodologies, or basic technical scripting knowledge would strengthen your candidacy.
The role offers a competitive salary of $94,000–$107,000 and is based in-office in D.C. Capco provides comprehensive benefits including medical, dental, and vision coverage, 401(k) matching, parental leave, tuition reimbursement, and wellness support, alongside a collaborative consulting culture focused on continuous learning and digital transformation across financial services and energy sectors.
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Pay for this role
$94,000 to $107,000 per year
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