Engineering Manager - Golang [Telesales]
Plata Card
Salary undisclosed
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Description
We are looking for an Engineering manager to lead our Telesales team.
This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result.
This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.
Challenges that await you:
- Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed
- Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor
- Overseeing team performance, ensuring on-time project delivery aligned with business goals
- Solving complex challenges and ensuring high-quality solutions
- Shaping the architecture, design, and implementation of backend services in Golang
What makes you a great fit:
- 1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack
- Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships
- A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions
- 4+ years of experience as a Go developer
- Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning
- B1 or higher English level for effective communication with an international team
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation Policy: Annual leave and paid sick leave as per applicable policies
Benefits
- sick leave
About this role
Plata Card's Telesales Engineering Manager role is a hybrid leadership position that sits at the intersection of people management and hands-on technical work. You'd lead a team building the infrastructure that powers customer acquisition—web tools, telephony systems, agent performance tracking, and the backend services that support call centers. The team is already performing well, so the focus is on sustaining momentum while developing your engineers, shaping processes, and occasionally writing code yourself. You'll also have input into a platform being built from the team's solutions, giving you visibility into how your technical decisions translate to product.
The role demands someone with at least four years of Go development experience and one year managing engineering teams, ideally in fintech. You need to be comfortable with architectural decisions, able to review and validate technical solutions, and capable of hiring and developing talent. Equally important is your ability to work with ambiguous business requirements—setting priorities independently and defending them with reasoning. You'll collaborate across functions and communicate regularly with an international team, so B1-level English or higher is expected.
Plata Card offers relocation support to hubs across Europe, flexible office or remote work, healthcare, education and wellness budgets, and 20 days annual leave. The environment emphasizes innovation, honest feedback, and challenging the status quo in fintech. This is an in-office role based in Sydney.
How this employer is doing
solid
- Recently Raised Funding
In the news
Plata Card raises $55M through the issuance of bonds, LatamList
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Pay for this role
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