People Development Training Specialist (Bilingual)
Four Hands
Salary undisclosed
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Description
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
In This Role
- Assess learning and training needs and create goals and objectives for training programs
- Curate, develop, and deliver skills-based training programs for frontline and operational employees
- Create training materials, facilitator guides, participant resources, job aids, and learning activities
- Facilitate engaging instructor-led, virtual, and hands-on training experiences
- Create training schedules and track participation, completion, and effectiveness
- Develop flexible learning interventions that support a variety of learning styles and employee needs
- Partner with leaders to identify operational training needs and performance gaps
- Spend time on the floor observing workflows, building relationships, and identifying opportunities to improve employee capability and effectiveness
- Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience to ensure employees have the knowledge, resources, and support needed for success
- Partner with subject matter experts to capture institutional knowledge and translate it into learning resources
- Support adoption of Standard Operating Procedures (SOPs), work instructions, and process documentation
- Support training initiatives related to new systems, equipment, and operational changes
- Conduct training audits to ensure training materials and SOPs remain accurate, relevant, and aligned with current business practices
- Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness and identify improvement opportunities
- Manage learning content and training records within the Learning Management System (LMS)
- Track and report on learning participation, completion, and impact metrics
- Keep current on industry trends, learning technologies, and adult learning best practices
- Support People Development initiatives and projects
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- Bilingual in English and Spanish required, with the ability to effectively communicate and facilitate training across diverse employee populations
- Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; or equivalent education and experience
- 7+ years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments
- Experience developing and delivering training for frontline employees
- Experience creating SOPs, work instructions, process documentation, and training materials
- Strong knowledge of adult learning principles, instructional design, and learning technologies
- Experience administering and maintaining programs within a Learning Management System (LMS)
- Strong facilitation, communication, and relationship-building skills with the ability to influence employees at all levels
- Ability to assess training needs, measure effectiveness, and drive continuous improvement using data
- Experience supporting diverse learning needs and adapting training approaches preferred
About Four Hands
About this role
Four Hands is seeking a bilingual training specialist to build and deliver learning programs across its distribution centers and art studios in Austin. You'd work directly with operational leaders to assess training needs, design skills-based curricula, and facilitate hands-on learning for frontline employees. The role blends instructional design with on-the-floor presence—you'll spend time observing workflows, identifying capability gaps, and translating operational knowledge into practical training materials, job aids, and learning activities that support process standardization and employee success.
This position suits someone with 5+ years of experience designing and delivering training in warehouse, manufacturing, or production environments who understands adult learning principles and can work fluently in both English and Spanish. You'll manage the full training lifecycle: needs assessment, content creation, facilitation across multiple formats (instructor-led, virtual, hands-on), LMS administration, and effectiveness measurement. A bachelor's degree in L&D, education, organizational development, or a related field is required, along with demonstrated ability to support diverse learning styles and influence employees at all levels.
Four Hands is a fast-growing, Inc. 5000-recognized furniture company with over 800 employees and a stated commitment to investing in people and fostering careers. The role is in-office in Austin and offers the chance to contribute to learning initiatives within a dynamic, expanding organization.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable People Development Training Specialist (Bilingual) postings in Austin, and analyze any offer before you accept it.
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