External Customer Advisor
JONSSON WORKWEAR
Salary undisclosed
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Description
At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.
To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.
Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Durban region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.
The individual best suited to this role will be required to:
- Demonstrate the initiative and drive to forge strong customer partnerships.
- Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
- Think big, think laterally and continually look out for new opportunities with determination and persistence.
- Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
- Always follow up, follow through and fulfil your commitments, always.
- Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Durban as your central location when needed.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
About this role
Jonsson Workwear is looking for an External Customer Advisor to serve as the primary relationship builder for workwear clients across the Durban region. You'll spend considerable time in the field visiting customers at their locations, understanding their specific needs, and recommending tailored workwear solutions. This is a role that demands genuine initiative—you'll be expected to identify new business opportunities, think creatively about how to serve each customer better, and maintain the kind of follow-through that turns one-off transactions into lasting partnerships.
Success in this position hinges on strong interpersonal and communication skills, paired with the professionalism and presentation that represent Jonsson Workwear well in every interaction. You'll need to connect effectively with people at all levels within your customers' organizations, listen carefully to their requirements, and propose solutions with conviction and care. Reliability is non-negotiable; every commitment you make must be honored, and every follow-up must happen.
This is an in-office role based in Durban, though your workday will primarily be spent on the road. The company actively welcomes applications from candidates from designated employment equity groups and those with disabilities.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable External Customer Advisor postings in Durban, and analyze any offer before you accept it.
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