Regional Operations Manager
Indie Campers
Salary undisclosed
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Description
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
As an Area Manager at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. You will coach and support Depot Leaders to consistently implement standard operating procedures and hit key performance targets. This is a leadership position with high impact and visibility, reporting directly to the Regional Director.
WHAT WILL YOU WORK ON?
As an Area Manager, you’ll oversee a cluster of depots, ensuring they run efficiently, consistently, and in line with Indie Campers’ standards. You’ll be the key link between local teams and central functions, driving performance, customer satisfaction, and operational excellence. Your responsibilities will include:
- Leading and coaching Depot Leaders across multiple locations
- Ensuring compliance with SOPs and high standards of customer service
- Monitoring KPIs and implementing strategies to improve performance
- Managing P&L, budgeting, and depot cost control
- Collaborating with Central Ops, Finance, and HR teams
- Traveling frequently (up to 75%) to provide hands-on support and oversight
WHO ARE WE LOOKING FOR?
- 7–10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality)
- 3–5 years in team leadership roles managing multiple locations or high-volume depots
- Proven ability to manage depot financials, including budgeting, cost control, and supplier relationships
- Strong communication skills and fluency in English
- A valid driver’s license and willingness to drive campervans
- A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments
- Availability to work on weekends and holidays as needed
- Interest in our product and willingness to learn the technical details of campervans
Bonus if you have experience with:
- Fleet management and vehicle maintenance
- Process improvement and digital tracking tools
- Training, workforce planning, and team development
Are you ready to #GoIndie?
About this role
Indie Campers is seeking a Regional Operations Manager to lead a cluster of depots across Sydney, overseeing the day-to-day execution of their campervan rental operations. You'll report directly to the Regional Director and serve as the critical link between local depot teams and central functions, coaching Depot Leaders to maintain service standards, hit performance targets, and manage P&L effectively. This role demands hands-on leadership—you'll spend up to 75% of your time traveling between locations to ensure operational consistency, drive customer satisfaction, and implement improvements across multiple high-volume sites.
The ideal candidate brings 7–10 years in operational roles (rent-a-car, logistics, retail, or hospitality) plus 3–5 years managing multiple locations or teams. You'll need proven capability with depot financials, budgeting, and cost control; strong communication skills; and a solution-oriented mindset that thrives in dynamic environments. A valid driver's license is required, and you should be willing to drive campervans and work weekends and holidays as needed. Experience with fleet management, process improvement, and team development is valued, and genuine interest in learning the technical side of campervans will serve you well.
How this employer is doing
solid
- Expanding
- Recent Acquisition
- Recently Raised Funding
Typical pay for this role
$80,000
Typical range: $60,000 to $100,000
In the news
Global Experiential Travel Brand Indie Campers Expands to Orlando, Orlando Economic Partnership
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Regional Operations Manager postings in Sydney, and analyze any offer before you accept it.
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