Inside Sales Executive - Mumbai
Twin Health
Salary undisclosed
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Description
Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
About the Job
- We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.
- You will be responsible for closing sales deals and maintaining good customer relationships.
- An effective Inside Sales Executive must be an excellent communicator and have superior people skills.
- They must be comfortable presenting our products over the phone, email, WhatsApp as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
- Contacting potential or existing customers to inform them about our products.
- Answering questions about products or the company.
- Asking questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Sourcing prospect customer data from sources online & offline.
- Handle grievances to preserve the company's reputation.
- Keep records of calls and sales and note useful information on CRM tools.
Requirements:
- Proven experience as Inside Sales Executive or other sales/customer service role.
- Proven track record of successfully meeting sales quota.
- Ability to learn about products and describe/explain them to prospects.
- Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
About this role
Twin Health is scaling its metabolic health platform across India, and this inside sales role in Mumbai sits at the center of that growth. You'd be responsible for the full sales cycle—prospecting, product education, closing deals, and customer relationship management—primarily through phone, email, and WhatsApp. The work involves understanding what potential and existing customers need, presenting Twin's AI-driven diabetes and obesity solutions, handling objections, and maintaining accurate records in the CRM system.
The position calls for proven inside sales or customer service experience with a demonstrated ability to hit sales targets. You'll need fluent English (required), plus Hindi and regional language proficiency to work effectively in the Mumbai market. Success here depends on strong communication skills, composure under pressure, and the ability to negotiate and resolve customer concerns while representing a company that's well-funded and recognized for innovation. This is an in-office role suited to someone who thrives in direct customer interaction and wants to contribute to a health-focused company with significant momentum.
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