Operations Area Manager
Indie Campers
Salary undisclosed
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Description
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
As an Area Manager at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. You will coach and support Depot Leaders to consistently implement standard operating procedures and hit key performance targets. This is a leadership position with high impact and visibility, reporting directly to the Regional Director.
WHAT WILL YOU WORK ON?
As an Area Manager, you’ll oversee a cluster of depots, ensuring they run efficiently, consistently, and in line with Indie Campers’ standards. You’ll be the key link between local teams and central functions, driving performance, customer satisfaction, and operational excellence. Your responsibilities will include:
- Leading and coaching Depot Leaders across multiple locations
- Ensuring compliance with SOPs and high standards of customer service
- Monitoring KPIs and implementing strategies to improve performance
- Managing P&L, budgeting, and depot cost control
- Collaborating with Central Ops, Finance, and HR teams
- Traveling frequently (up to 75%) to provide hands-on support and oversight
WHO ARE WE LOOKING FOR?
- 7–10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality)
- 3–5 years in team leadership roles managing multiple locations or high-volume depots
- Proven ability to manage depot financials, including budgeting, cost control, and supplier relationships
- Strong communication skills and fluency in English
- A valid driver’s license and willingness to drive campervans
- A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments
- Availability to work on weekends and holidays as needed
- Interest in our product and willingness to learn the technical details of campervans
Bonus if you have experience with:
- Fleet management and vehicle maintenance
- Process improvement and digital tracking tools
- Training, workforce planning, and team development
Are you ready to #GoIndie?
About this role
Indie Campers is looking for an Area Manager to oversee operations across multiple campervan rental depots in Sydney, managing both the teams and the business performance of each location. You'll report directly to the Regional Director and act as the bridge between depot-level staff and central functions, responsible for coaching Depot Leaders, ensuring compliance with operating standards, monitoring KPIs, and driving improvements in customer satisfaction and efficiency. The role involves significant hands-on involvement—you'll travel up to 75% of the time to support your teams directly and handle the full scope of depot management from P&L oversight to supplier relationships.
This position suits someone with 7–10 years in operational roles like rent-a-car, logistics, or hospitality, plus 3–5 years leading teams across multiple locations. You'll need proven capability managing depot finances, strong communication skills, and a solution-oriented approach to problem-solving in fast-moving environments. A valid driver's license is required, and you should be willing to learn the technical side of campervans and work weekends and holidays as the business demands. Experience in fleet management, process improvement, or workforce planning would strengthen your candidacy.
How this employer is doing
solid
- Expanding
- Recent Acquisition
- Recently Raised Funding
In the news
Global Experiential Travel Brand Indie Campers Expands to Orlando, Orlando Economic Partnership
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Operations Area Manager postings in Sydney, and analyze any offer before you accept it.
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