Collections Specialist
CaptiveAire
Salary undisclosed
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Description
Position Summary:
We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance, Accounting or Economics.
Why Work for CaptiveAire?
- Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
- Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
- Mission: to provide the highest quality products and service to our users at the lowest possible price
- Strong commitment to the development of our employees.
Responsibilities:
- Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices
- Contact customers to follow up on overdue balances
- Investigate and resolve billing discrepancies and payment issues
- Update account stats records and collection efforts in internal systems
- Report on collection activity and accounts receivable status
- Collaborate with internal teams to resolve account issues
Qualifications
- Bachelor’s degree in finance, accounting or economics preferred
- Recent graduate, customer service, retail or up to 1 year of relevant experience considered
- Experience with filing notices and liens on past due projects preferred
- Strong analytical and problem-solving skills
- Knowledge of billing procedures and collection techniques preferred
- Working knowledge of MS office products, Microsoft D365 a plus
- Ability to work in a fast-paced work environment with high volume workload
- Excellent written and verbal communication skills
- Problem-solving skills
- High level of attention to detail and organizational skills
- THIS IS NOT A REMOTE ROLE
Benefits:
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
Salary:
Competitive base salary with monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
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Benefits
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
About this role
CaptiveAire, a 40-year industry leader in commercial kitchen ventilation systems, is hiring a Collections Specialist for its Raleigh corporate office. This role focuses on managing customer accounts and ensuring timely invoice payment through direct outreach, dispute resolution, and systematic follow-up. You'll monitor assigned accounts, contact customers about overdue balances, investigate billing discrepancies, maintain records in internal systems, and report on collection activity and accounts receivable status while collaborating with internal teams to resolve issues.
The position suits someone with a finance, accounting, or economics background—though recent graduates with customer service or retail experience and up to one year of relevant work are also considered. You'll need strong analytical and problem-solving skills, solid knowledge of MS Office and ideally Microsoft D365, and the ability to manage high-volume workloads in a fast-paced environment. Experience with liens and collection notices is preferred. Success in this role demands excellent communication, meticulous attention to detail, and organizational capability.
CaptiveAire offers a competitive base salary with monthly productivity and profit-based bonuses, plus comprehensive benefits including medical, dental, and vision coverage, 401k with employer match, paid time off, and disability and life insurance. This is an in-office position requiring legal authorization to work in the United States.
How this employer is doing
solid
- Expanding
Typical pay for this role
$40,000
Typical range: $20,000 to $60,000
In the news
CaptiveAire announces major expansion plan, Bedford Gazette
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Collections Specialist postings in Raleigh, and analyze any offer before you accept it.
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