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JW

External Customer Advisor

JONSSON WORKWEAR

Salary undisclosed

Boksburg, Gauteng, South AfricaOn-site

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Description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward. 

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Boksburg region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

  • Demonstrate the initiative and drive to forge strong customer partnerships.
  • Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
  • Think big, think laterally and continually look out for new opportunities with determination and persistence.
  • Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
  • Always follow up, follow through and fulfil your commitments, always.
  • Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Boksburg as your central location when needed.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

About this role

Jonsson Workwear is looking for an External Customer Advisor to serve as the primary relationship builder for customers across the Boksburg region. You'll spend most of your time visiting client sites to understand their workwear needs, recommend tailored solutions, and maintain the partnerships that keep the business growing. This is a field-based role where reliability and follow-through matter as much as charm—you'll be the company's face to customers, expected to connect with decision-makers at all levels and spot opportunities others might miss.

The role suits someone with genuine interpersonal strength and the drive to build lasting business relationships. You need to be presentable and professional, comfortable with travel, and capable of thinking beyond the immediate sale to what customers actually need. Initiative, persistence, and meticulous attention to commitments are non-negotiable; this is about being the kind of advisor customers trust to deliver on what you promise.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable External Customer Advisor postings in Boksburg, and analyze any offer before you accept it.

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