Implementation Manager
Mitsogo Inc
Salary undisclosed
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Description
About Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.
Responsibilities:
- Engage with potential clients to understand their business requirements and challenges.
- Conduct a thorough needs analysis to align our product with customer needs.
- Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
- Customize demonstrations to address specific customer requirements and pain points.
- Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
- Collaborate with the product development team to stay informed about the latest features and updates.
- Work closely with the sales team to provide technical expertise during the sales process.
- Collaborate with the marketing team to develop and enhance sales collateral and presentations.
- Build and maintain strong relationships with key stakeholders, including IT decision-makers.
- Address customer inquiries and concerns during the presales process.
- Stay informed about industry trends, competitor products, and market demands.
- Provide feedback to the product development team based on customer interactions.
Requirements:
- Bachelor’s degree in a relevant technical field or equivalent work experience.
- Minimum 10+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
- Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
- Strong technical acumen and the ability to understand and articulate complex technical concepts.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.
About this role
Mitsogo's Hexnode division is seeking an Implementation Manager to bridge technical expertise and customer success during the presales phase. You'll engage directly with enterprise clients to understand their IT infrastructure challenges, conduct tailored product demonstrations of Hexnode's UEM platform, and translate complex technical capabilities into business value. This role demands someone who can move fluidly between listening to customer pain points, diving into technical integration details, and collaborating with sales and product teams to close deals.
The position requires at least 10 years of presales or technical sales experience in SaaS, ideally with exposure to endpoint management or similar enterprise software. You should be comfortable articulating sophisticated technical concepts to non-technical stakeholders, customizing demonstrations on the fly, and maintaining relationships with IT decision-makers. Experience in the MDM/UEM space is valued but not mandatory if your SaaS presales background is strong. This is an in-office role based in the Philippines, suited for someone who thrives in a structured yet dynamic environment and wants to influence product direction through direct customer feedback.
Typical pay for this role
$100,000
Typical range: $60,000 to $140,000
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Implementation Manager postings in your area, and analyze any offer before you accept it.
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